Experienced fast food crew member currently enrolled in culinary school. Friendly, hardworking team player with a passion for food. Dedicated to customer service, safety and cleanliness. Desires a position in a fast-paced restaurant or cafe. Sales Customer Service proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.
Took necessary steps to meet customer needs and effectively resolve food or service issues.Correctly received orders, processed payments and responded appropriately to guest concerns.Served orders to customers at windows, counters and tables.Packaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Prepared and served beverages such as coffee, tea and fountain drinks.Properly portioned and packaged take-out foods for customers.Quickly and efficiently processed payments and made accurate change.Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.
Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Consulted with customers on the latest styles and trends.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Processed shipments and maintained organized stock shelves.
Followed checklists to verify that all important parts were examined.Examined vehicles to determine the extent of damage or malfunctions.
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