Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Patient Credit Manager possessing vast understanding of credit reporting agencies and in-depth knowledge of job-related software. Bringing 2-year background managing credit files, analyzing credit applications and monitoring credit reviews. Comfortable working in team-setting and using logical approaches to find best solutions.

  • Credit Reports
  • Policy Application
  • Fraud Knowledge
  • Authorizations Understanding
  • Risk Analysis
  • Cost and Budget Analysis
  • Performance Monitoring
  • Expertise in Software
  • Investigations
  • Sales proficiency
  • Report monitoring
  • Solution development
  • Third-party collaboration
  • Credit report pulling
  • Debt solution management
  • Budget Preparation
  • Client counseling
  • Excellent work ethic
  • Maintenance & Repair
  • Responsible
Work History
06/2019 to Current Credit Manager Advance Auto Parts | Lexington, SC,
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
  • Oversaw all reporting, documentation and recordkeeping requirements for department.
  • Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management and other departments to maintain effective operations.
  • Recognized across organization for diligence, accuracy and contributions toward maintaining positive cash position through problem resolution.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Optimized credit approval and collection processes, improving operational efficiencies by over Number%.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Provided training to Number Job titles and consulted with struggling teams to help meet monthly target goals.
  • Referred delinquent accounts to collections department or outside resources.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Compiled data critical to analysis of annual bad debt.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Provided resources and expertise for conversion, validation and training required for company-wide software updates.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Used Software and Software to perform credit appraisals, document verification and loan approvals.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Developed strategies to expedite payments and customer resolutions.
  • Negotiated settlements and payment terms with customers through Action.
  • Reviewed and analyzed loan procedures.
02/2019 to 04/2019 PNA 1 Big Spring State Hospital | City, STATE,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cared for average of Number patients per Timeframe in Type facility, delivering high-quality, efficient support to meet all needs.
  • Participated in Type fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering Type treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
09/2018 to 12/2018 Tex Best Maintenance Manager | City, STATE,
Expected in 08/2016 Diploma | Big Spring High School, Big Spring, TX GPA:

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School Attended

  • Big Spring High School

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  • Credit Manager
  • PNA 1
  • Tex Best


  • Diploma

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