Accomplished Accounts Receivable Clerk with a high degree of professionalism and strong problem resolution capabilities. Maintains 100% accuracy in processing cash postings. Committed to keeping accurate accounting records. Possesses a natural knack for numerical accuracy and calculating balances.
Researched and resolved billing problems that had been previously missed. Reduced time with fewer key strokes per payment. Created a credit and rebill procedures list. Trained and mentored new trainees to have proficient work ethics. Recommended ways to shorten work time on specific areas of posting cash. kept accurate account of posting applied to customer invoices. Initiated adding important info to reports to save time looking up the information.
Reduced time and costs and increased efficiency by introducing new credit and rebill procedures. Verified details of transactions, including funds received and total account balances. Suggested process improvements to secure prompt and regular receipts for the organization. Researched and resolved cash applications errors. Worked closely with several departments resolving inventory discrepancy, trades, and invoicing. Entered cash posting provided from Scotia Bank, credit card authorizations, and Wells Fargo.
Verified that information in the computer system was up-to-date and accurate. Processed customer orders taken by phone and fax. Processed credit card payments for invoicing.
Successfully managed the activities of 10 team members in the Home Department. Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers.
Managed team of 7-10 of professionals. Coordinated and lead efforts across a large cross-functional team. Implemented processes to streamline work flow. Created a more efficient legal form to provide our attorney with appropriate details for legal suit. Advised consumers on how to resolve their debt.
Specialized in Business Communications and office technique.
Management training classes were provided by Helvey and Associates for the Clerical Supervisor Position.
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