Credit/Collection Analyst with over 13 years experience working with both International and domestic accounts.
Presidents Club Award Winner 2010.
Captured and documented accounts receivable analysis and collection processes and trained new off-shored Financial Services team.
Developed cash application procedures for the international accounts by research and correlation of Oracle 11i Financial invoices to commercial invoices.
Selected to train associates on processes for International Cash Application due to extensive background knowledge of internal procedures and challenges.
Reduced Days Sales Outstanding (DSO) by over 15 days utilizing manual release as leverage improving cash flow.
Decreased Global Export losses by identifying, reporting and reducing unbilled freight.
Obtained payment of 95% of problematic multi-million dollar order by analyzing, reviewing and communicating with overseas team and revised billings.
Reported upward trend of the China DSO to management proving continuity with acceptance of purchase order terms and practices not in compliance with company policies.
Negotiated with difficult account due to the relationship of distributor/customer/vendor by demonstrating constant tenacity with treasury, account payable and the customer.
Netted over $1.5 million dollars in recovery project requiring in-depth research and attention to detail.
Faciliated communication between GEO Sales Team, Export Specialists, Risk Department, Cash Application, Freight Forwarders and customers to ensure proper handling of international accounts.
Managed portfolio of over $6M dollars that included over 700 international and domestic export accounts.
Held monthly cash calls with VP, Controller, Sales Reps, Director of CFS to pro-actively engage and inform of all challenges and advise suggested path forward to correction. In addition, facilitated weekly calls with China operation to communicate issues and resolution.
Analyzed account receivables and assisted cash application with identifying billing errors.
Managed wires of over $30M annually.
Audited and reconciled accounts and provided monthly reporting.
Reconciled general ledger accounts, audited and maintained customer refunds.
Communicated with customers to discover root causes of problems to correct and apply receipts.
Researched unidentified and unapplied funds to maintain and accurate aging.
Prepared new construction loans and managed processes to completion.
Compiled legal documents for loan closings.
Conducted site inspections and completed paperwork for weekly draws.
Filed personal insurance claims for elderly clients and ensured claimed were collected.
Administrative support to the President and his staff.
Researched and implemented export procedures for the International Sales Department.
System administrator for MVP II voice mail system.
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