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Creative Consultant (Remote) Resume Example

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CREATIVE CONSULTANT (REMOTE)
  • www.linkedin.com/in/tammyjayne
Professional Summary

Senior Executive Administrator with 7 years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.

Skills
  • Business correspondence
  • Proper phone etiquette
  • Flexible
  • Time management
  • Executive presentation development
  • Meeting planning
  • Mail management
  • Social media knowledge
  • Strong problem solver
  • Self-starter
  • Travel administration
  • Articulate and well-spoken
  • Excel spreadsheets
  • Meticulous attention to detail
  • Professional and mature
  • Database management
  • Administrative support specialist
Work History
01/2019 to Current
Creative Consultant (Remote)Gannett/ News Press – Fort Myers, FL
  • Managed large volume of projects and met all deadlines through exceptional organizational and time management skills
  • Transformed ideas into beautiful designs used in identity branding campaigns
  • Cultivated professional working relationships with merchandising and sales departments and clients
  • Constructed products according to design specifications
  • Generated computer graphics and page-layout software, graphic elements and photography
  • Formatted text and graphics for blog posts, newsletters and other materials
  • Altered patterns to fit client requirements
  • Resolved client concerns quickly and professionally
  • Carefully proofread labels and sales materials prior to printing
  • Worked with internal clients to determine strategy and design for annual marketing campaigns
  • Generated detailed specs of final designs
  • Designed art and copy layouts for direct mail advertising material
08/2015 to 10/2017
Executive Assistant/Site Ops CoordinatorCox Automotive/ Digital Marketing – Fort Myers, FL
  • Organized and updated schedules for more than 5 Digital Marketing executives
  • Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips
  • Coordinated complex annual meeting involving several presenters, out of state attendees, remote location arrangements, and senior executive accommodations
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Allocated executive tasks and managed complex calendars and administrative functions
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum
  • Served as resource for research and information for employees and department leaders
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team
  • Worked with senior management to initiate new projects and assist in various processes
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events
  • Tracked and maintained monthly and year-end vendor rebates
  • Assisted in coordinating implementation of policies and practices across organization
  • Provided administrative support to senior leadership and members of executive board while maintaining confidentiality
  • Screened calls and emails and initiated actions to respond or direct messages for managers
03/2012 to 06/2015
Project Manager- Human Resource Generalist Roof Dr./ Construction – Columbia, SC
  • Took active role in company growth by consistently providing quality customer service to promote growth and retention
  • Detailed improvements to restoration plans by creating detailed budgets, schedules and costing estimates for clients
  • Increased effectiveness of bidding processes by reviewing contractor scopes and material takeoffs
  • Managed staff scheduling for jobs and coordinated all construction planning and material planning
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
  • Held to pre-determined schedules and worked with subcontractors to cut costs and complete projects on time and under budget
  • Maintained schedules to ensure that key milestones were being met at every phase
  • Managed hiring for certain roles and actively coordinated talent management and recruitment
  • Offered fair and equitable compensation by comparing current salaries with market pay
  • Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation
  • Reviewed job applications to identify, vet and recommend optimal candidates
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
  • Provided HR advice and counsel in alignment with firm's employment policy
  • Developed and facilitated all new-hire orientations
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Shadowed employees to determine accurate description of duties and skills required for each position
  • Conducted employment verification and investigations
04/2002 to 02/2011
Finance and Operations SupportTime Warner Cable – Vestal, NY
  • Generated reports of findings to help management with making key decisions
  • Collected, arranged and input information into database system
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes
  • Improved office operations by automating client correspondence, record tracking and data communications
  • Collected documents and made portfolios for collections accounts
  • Achieved performance goals on consistent basis
  • Researched accounts and completed due diligence to resolve collection problems
  • Handled outbound and inbound calls daily with goal of collecting owed debt
  • Processed payments and contracts on accounts
  • Managed post-petition payments for bankruptcy cases and worked with legal departments to determine appropriate proceedings
  • Counseled debtors on payment options and arranged installment agreements
  • Used skip tracing and other techniques to locate debtors
Education
Expected in 2020
Some College (No Degree): Paralegal Studies
Ashworth College - Norcross, GA

Currently Enrolled

2018
Certificate: Life And Business Coaching
Jumpstart - Online
2018
Certificate: Florida Domestic Violence Advocacy
FCADV - Florida City, FL
  • Strategies in Successful Collaboration
  • TDD/TYY Hotline
  • InVEST Online Training- Best Practices and Community Collaborations To Prevent Domestic Homicides
  • Exploring Trauma & Dissociation: What is Trauma and How Do We Respond to it?
  • Parenting Skills & Domestic Violence 6. Supporting Survivors and Transforming Communities Through System Change
2017
Certificate
Cox Learning - Atlanta, GA
  • Project Management Essentials
  • Adopting a Coaching Role
  • Essentials in Interviewing and Hiring: (Screening Applicants for Interviewing, Conducting an Effective Interview, Behavioral Interview Techniques)
  • Employee and Labor Relations (Employment Regulations and Organizational Programs)
  • Asserting Yourself in the Workplace
  • Communicating Effectively 7. Critical Thinking
  • Achieving Collective Wins (CEB)
2017
Certificate: Google Mobile Sites
Google - Atlanta, GA
2009
Certificate: Firefighter 1/ EMT
NY State Fire Academy - Castle Creek, NY
2003
Some College (No Degree): Criminal Justice
SUNY Broome Community College - Binghamton, NY
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Resume Overview

Companies Worked For:

  • Gannett/ News Press
  • Cox Automotive/ Digital Marketing
  • Roof Dr./ Construction
  • Time Warner Cable

School Attended

  • Ashworth College
  • Jumpstart
  • FCADV
  • Cox Learning
  • Google
  • NY State Fire Academy
  • SUNY Broome Community College

Job Titles Held:

  • Creative Consultant (Remote)
  • Executive Assistant/Site Ops Coordinator
  • Project Manager- Human Resource Generalist
  • Finance and Operations Support

Degrees

  • Some College (No Degree) : Paralegal Studies
    Certificate : Life And Business Coaching
    Certificate : Florida Domestic Violence Advocacy
    Certificate
    Certificate : Google Mobile Sites
    Certificate : Firefighter 1/ EMT
    Some College (No Degree) : Criminal Justice

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