Covid 19 Response Disaster Service Worker Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
No Degree: Social Work, Expected in 05/2024
San Diego State University - San Diego, CA
  • Dean's List [Fall Semester, 2019]
High School Diploma: , Expected in 06/2019
Richmond High School - Richmond, CA
  • Awarded [Honor Roll ]
Professional Summary

Enthusiastic Disaster Service Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of public health problems and providing solutions for inequalities a client may face. Personally trained in active listening skills and problem solving. Motivated to learn, grow and excel in collaborating with partners to make a change in a person's life.

  • Responsible
  • Multitasking abilities
  • Collaboration
  • Worksite safety
  • OSHA guidelines
  • Cultural awareness
  • Teamwork
  • Compassion
  • Bilingual
  • Adaptability and Flexibility
  • Communication
  • Management and Leadership
  • Great critical thinking skills
  • Active listening skills
Work History
COVID-19 Response Disaster Service Worker, 11/2020 to Current
Carter's, Inc. Montgomery, AL,
  • Developed strong connections with patients, family members and peers through effective listening and interpersonal skills.
  • Maintained clean and safe environment for patients receiving COVID-19 test and/or COVID-19 vaccine.
  • Followed key practices to maintain patient data integrity and confidentiality as per federal guidelines.
  • Learned other teammates' work tasks to train as backup.
  • Processed cancellations, changes or special requests promptly.
  • Trained and assisted other Registration Clerks with Check-in duties and accurately answered questions regarding EPIC (our registration tool).
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier/Assistant Manager, 03/2019 to 12/2020
Univar Fairfield, CA,
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Monitored areas for security issues and safety hazards.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assisted my team with language barriers to communicate with customers.
Sales Associate, 07/2019 to 01/2020
Old Navy, Gap City, STATE,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Developed, marketed and sold full range of products and support services.
Student Intern, 06/2018 to 09/2018
Public Health Solutions City, STATE,
  • Answered incoming telephone calls, took down messages and provided information.
  • Sorted and organized files, spreadsheets and reports.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Analyzed problems, identified solutions and made decisions.
  • Developed social media strategy templates for Twitter, Instagram and Facebook.
  • Worked on projects using knowledge gained in classes to put together recommendations for issues.
Additional Information
  • College is Real- College Preparatory Program from 2016-2019, which provided academic mentors, college application guidance and an academic scholarship once I graduated.
  • Earth Team- Internship in 2018 based on how humans can use their surroundings/nature for benefits. I did a community clean up in Oakland, Ca. We also had an event where we taught community members how to plant trees and take care of them.
  • Math Academy- Teaching assistant for Algebra camp during summer school.
  • Health Career Pathways- Job shadowed a variety of medical fields 2 days a week for a month in 2018.
  • Richmond Main Street Initiative- Conducted a survey to see what types of people benefit from having a mobile farmers market in their city and used my results to suggest different options to my manager.
Spanish :
Negotiated :

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Resume Overview

School Attended
  • San Diego State University
  • Richmond High School
Job Titles Held:
  • COVID-19 Response Disaster Service Worker
  • Cashier/Assistant Manager
  • Sales Associate
  • Student Intern
  • No Degree
  • High School Diploma