counselor in training resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
A highly motivated and purpose-driven recent graduate seeking to utilize the knowledge and skills acquired to contribute to the overall success of the organization. Accomplished and certified Pharmacy Technician with over 5 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Skills
Skills Highlights
Good communication skills
Exceptionally organized and good time management
Ability to work under pressure and an excellent team player
Ability to learn very quickly and work with little or no supervision
Excellent applicable knowledge in Microsoft Excel, Word, and power point as well as Prezi
Multilingual – English, Korean, Japanese
Teamwork and Collaboration
Verbal and Written Communication
Volunteer Recruitment
Adaptability and Dependability
Recordkeeping and Confidentiality
Confidentiality and HIPAA
Therapeutic Counseling
Mental Health Counseling
Case Notes
Work History
Counselor-in-Training, 05/2022 to Current National Audubon Society – Durham, NC,
Applied variety of psychological methods and techniques in screening, assessment, and evaluation of clients.
Counseled clients to help understand and overcome personal, social and behavioral problems.
Maintained up-to-date clinical documentation via electronic recordkeeping systems.
Maintained high level of patient confidentiality to comply with all federal and company regulations.
Reviewed case files to better assess client needs and proper course of treatment.
Performed 142 hours of supervised group and individual counseling sessions, typically seeing 10 patients per week.
Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Managed caseload of 10 patients with substance dependence and co-occurring Axis I and Axis II disorders.
Pharmacy Technician, 03/2022 to Current Peoples Health Centers Family Of Companies – Florissant, MO,
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician, 09/2020 to 01/2022 Peoples Health Centers Family Of Companies – Saint Louis, MO,
Provided Excellent Customer Service
Performed Checkout services for clients
Prepared and packaged customer prescriptions and arranged consultation with Pharmacist
Inventory Management
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Stocked, labeled and inventoried medication to keep accurate records.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician, 01/2020 to 09/2020 Peoples Health Centers Family Of Companies – Florissant, MO,
Performed Checkout services for clients
Prepared and packaged customer prescriptions and arranged consultation with Pharmacist
Facilitated resolution of customers challenges
Assist the retail department when in need
Entered client details and notes into system for interdepartmental access and review.
Carried out day-day-day duties accurately and efficiently.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Server, 01/2019 to 01/2020 Monarch Casino Black Hawk – Black Hawk, CO,
Server and takeout cashier
Provided Excellent Customer Services
Handled and accounted for Cash transactions
Provided excellent Serving experience to Customers
Took customer orders over the phone and provided wow customer experience
Pharmacy Technician, 01/2017 to 11/2019 Peoples Health Centers Family Of Companies – Saint Louis, MO,
Provided Excellent Customer Service
Performed Checkout services for clients
Prepared and packaged customer prescriptions and arranged consultation with Pharmacist
Facilitated resolution of customers challenges
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
Resolved non-routine issues like third-party billing, computer system and customer service issues
Volunteer, 01/2016 to 01/2016 Yavapai College – Prescott, AZ,
Handled transactions at the entrance hall
Provided support for the children at the play area
Maintained a safe and supportive environmental play area for the kids
Assisted with administrative closing activities of the program.
Education
Masters of Art: Counseling, Expected in 05/2023 to Our Lady of The Lake University - San Antonio, TX, GPA:
Bachelor of Arts: Psychology, Expected in 12/2019 to Texas Tech University - Lubbock, TX. GPA:
Associates: Science, Expected in 12/2016 to Brookhaven College - Farmers Branch, TX GPA:
High School Diploma: , Expected in 05/2014 to Aburi Girls Senior High School - Ghana, GPA:
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