Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Adolescent Development
Family therapy aptitude
Diagnostic ability
Peer Counseling
Crisis Intervention Techniques
Practiced in family assessments
Solution-focused counseling
Mental health support
Suicide risk assessments
Licensed Counselor in California
Interventions
Knowledge of the ins and outs of Child Protective Services (CPS)
Certified by the National Board for Certified Counselors (NBCC)
Counseling
High School counseling background
Exceptional problem solver
Extensive DSM-IV knowledge
Specialized training in grief counseling
Education and Training
Alliant International UniversitySan Diego, CAExpected in 05/2006 ā āPh.D.:Psychology in Organizational Development - GPA:
University Of Maryland - College ParkCollege Park, MDExpected in 08/1996 ā āMaster of Science:Master of Education/Clinical Psychology - GPA:
Experience
State Of Georgia - Counselor Grayson, GA, 06/2000 - 06/2018
Met with students to address areas of concern, including attendance, grades and credits.
Increased college application rate 4% by assisting students with scholarship applications,
Monitored academic performance, behavior and attendance for thousands of students over the span of 18 years.
Guided students concerning academic goals, occupation preferences and college requirements.
Developed written plan for effective delivery of school counseling program based on developmental counseling model for California schools, current school achievement plan and individual school data.
Evaluated transcripts to make certain students were on track toward high school graduation and college admission.
Counseled parents, guardians and educators to assist students with educational, career and life planning.
Supported students, individually and in groups with developing academic, career and social skills.
Worked collectively with education professionals to deliver in-school counseling support for identified students.
Counseled students in career planning, job placement and academic goals.
Followed National Counseling standards in creating and administering school counseling programs.
Counseled students to achieve 20% academic improvement.
Coordinated development and implementation of students Individualized Education Plans/Programs (IEPs).
Promoted parent and teacher partnerships and communications to support students educational goals.
Monitored students academic progress, mental health and sociability through ongoing individual assessments.
Followed-up with outside mental health service providers to coordinate in-school support.
Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Earned outstanding evaluation ratings of 98%.
Created and reviewed reports to determine effectiveness of counseling program and make improvements.
Marquette University - Adjunct Professor Milwaukee, WI, 06/1996 - 06/2016
Developed and adjusted course syllabus according to curriculum and university guidelines.
Wrote and filed reports detailing course activities and student progress.
Documented student assignments, attendance and test scores in online reporting systems.
Maintained schedule of office hours to assist students and offer educational support.
Designed exams, lecture material and writing assignments.
Tutored and coached students to help achieve personal and academic goals.
Implemented different teaching styles to meet needs of diverse student population.
Created lesson plans, syllabi and test schedules for courses on Social Psychology and Mental Health.
Created lesson plans and developed instructional materials covering required topics and learning objectives.
Instructed students in classroom and lecture environments and explained importance of speech delivery and presentation.
Presented courses to undergraduate students and created lesson plans, tests and assignments to ascertain how well students retained class material.
Applied diverse array of assessment methods to track student performance and subject matter comprehension, documenting results in automated reporting system.
Sourced appropriate course materials to support variety of student learning needs and styles and deliver content in relevant, distinctive ways.
Instructed Psychology courses to undergraduate and graduate students.
Assisted students in achieving completion of learning objectives.
Delivered course lectures using modern technology to enhance student comprehension.
Coordinated development of effective education programs through successful collaboration with colleagues and administrators.
Distributed and posted course syllabus and answered student questions regarding standards, material, grading and progression at beginning of semester.
Developed custom course syllabus outlining standards, material, grading and progression for students.
Assessed student performance with integrity.
Fostered classroom environment conducive to learning and building character.
Integrated multimedia technology in classroom instruction for well-rounded and engaging approach to instruction.
Prepared, administered and graded exams and assignments to evaluate student progress.
Addiction Recovery Medical Services / Bobby P Kearney, Md - Certified Substance Abuse Counselor Statesville, NC, 01/1996 - 06/1998
Organized treatment projects that focused on problem solving skills and creative thinking.
Supported and counseled clients with drug and alcohol addiction.
Maintained thorough clinical treatment notes.
Conducted chemical dependency program orientation sessions
Identified treatment goals based on individual diagnosis and history.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Conducted individual and group therapy sessions for outpatient clients.
Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Performed site evaluations, customer surveys and team audits.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Collaborated with others to discuss new treatment opportunities.
Prioritized and organized tasks to efficiently accomplish service goals.
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