Patient service-oriented pharmacist with 18 years experience in direct patient interactions. Focus on in-depth patient counseling as well as empathetic conflict resolution. Strong track record of building trust and strong patient relations.
In good standing with the Iowa Board of Pharmacy
Worked as a staff pharmacist in a busy call center performing in-depth patient counseling and problem solving. Evaluated new prescriptions for accuracy of fill. Occasional work on assigned clinical projects. Responsible for new pharmacist training. Assist in training and coaching of customer service representatives.
Worked as a staff pharmacist performing patient counseling, inventory control, technician management, dispensing of medications properly and correctly in accordance with all laws and regulations.
Dean's list; Lemmon Company Outstanding Senior Pharmacy student 1996; Academy of Students of Pharmacy 1993-; vice -president 1994-95 ;chair 1994-96; Senior class vice-president 1995-96; IPA delegate 1994
Summa cum laude; Phi Eta Sigma Honor Society; Delta Epsilon Sigma National Honor Society; Dean's List; Educational Policies Committee student rep 1992-93; Employee of the Year University Library 1992-93
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