Customer Care Expert skilled and committed to addressing customer concerns with speed, accuracy and professionalism. I am highly goal-oriented and proficient at meeting and exceeding established goals and objectives related to training, selling, education and client relations. Dedicated to giving clients "First Class" professional service and honest advice, enabling them to make sound financial decisions and I am acutely focused on customer service and network building. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction and maintains patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
San Antonio College - San Antonio, TX 08/87 - 08/89 Business Management
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