1.Improved or maintained margins over previous years for the business i set up.2. Being a council of Non-Profit Children Protection Organization and hold many events, be the host and raise fund from the society.
Courteous and helpful
Adaptability and responsiveness
Guest relations training
Strong Team Spirit
Good Self-learning ability
Fluent in Cantonese & Chinese & English
February 2015-April 2017Council | ZhuHai Children Protection Association | Mainland China,GuangDong Province, ZhuHai City
In charge of two public welfare micro films--recruitment of actors;Change of script; play role as mother; Web publishing including online to offline (Films able to see online-popular social medias like vmovier, youku, meipai,weibo,wechat etc. All about children\'s protection)
Being the first Children Protection Organization in China.
Hold 3 events and auctions，being planner, auction goods sponsor and live host.
Be representative to Taiwan, visit & exchange information with local courts,police station,Children\'s Defense Fund;Governmental Public Welfare and Female Welfare etc.
Not working full time, organization hold by lawyers, psychologists,warm-hearted people and entrepreneurs.
Managed a volunteer of 30people.
Raise funds from society.(Non-profit organization)
March 2015-February 2017General Manger | ZhuHai RiHeng International Trade Company | Mainland China,Guangdong province, ZhuHai City
Reviewed bird nest sales and activity reports to measure productivity and meet company performance targets.
Analyzed industry trends and compiled market research data to inform planning and strategy.
January 2014-February 2015General Manager | ZhuHai Macaron Beauty Spa & Salon | Mainland China, Guangdong Province, ZhuHai City
Managed business finances, including paying vendors and suppliers for products services rendered.
Welcome & communicate with customers, to explain & recommend treatments or products.(More like sales and receptionist) Collect feedbacks, hold meetings per week for service improvement.
October 2011-January 2014Insurance Broker | America International Assurance Co. Ltd | Mainland China, Guangdong Province, ZhuHai City
Calculated quotes and educated potential clients on insurance options.
Tracked the progress of all outstanding insurance claims.
Met with 15 existing and prospective clients each week to select appropriate insurance policies.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
2011High School Diploma: Temasek Polytechnic, SingaporeSingapore
The name of the course is Diploma in Hospitality and Tourism Business. The subject learned list below:
Principles of Management; Business Computing Skills; Fundamentals of Food & Beverage ; Culinary Science & Kitchen Operations; Customer Service Operations; Organizational Behavior; Principles of Economics; Travel & Tour Operations;Lodging Systems & Operations;Accounting Principles for Hospitality & Tourism; Resort Spa, Attractions; Events & Exhibitions; Planning & Development of Tourism
Coursework includes Method of improvement for Laos\' tourism industry；Build Spa & Resort in Sentosa, Singapore