Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

  • Guest relations
  • Problem resolving
  • Stock maintenance
  • Conflict mediation
  • Menu developing
  • Compliance knowledge
  • Client satisfaction
Cosmetologist, 02/2020 to Current
Ascension HealthPortage, MI,
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Beautified customers by performing facials and waxing.
  • Collected payment from customers and scheduled next appointments.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Washed, colored, cut and styled hair for high volume of clients daily.
Salon Manager, 01/2018 to 02/2020
PetcoSmithfield, RI,
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Consulted with customers to understand needs and recommend professional [Type] services.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
  • Scheduled employees and oversaw customer appointment calendar.
  • Arranged, shaped, trimmed and colored hair to achieve desired effect.
  • Treated over [Number] clients weekly with one-on-one customized plans for nail and cuticle care.
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
  • Suggested flattering systems according to customer physical features, face, body build and current trends.
  • Promoted to leadership position after 6 months in position.
  • Handled guest complaints, maintaining positive dining experience for all restaurant patrons.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Pastry Assistant, 12/2012 to 03/2016
Fs Food GroupColumbia, SC,
  • Followed recipes to create various goods, including cake, cookies and [Type].
  • Aided with custom cake creation and decoration by mixing custom-colored fondant and [Action].
  • Rotated and organized stock in refrigerator and freezer to minimize waste.
  • Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.
  • Tempered chocolate to fabricate shiny, durable and delicious candies and toppings.
  • Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
  • Maintained kitchen order and cleanliness by moving stock between storage and station in addition to sanitizing surfaces.
  • Monitored and ordered supplies and baking ingredient stock items such as flour and sugar.
  • Answered customer product-related questions by providing ingredients and preparation information.
  • Created allergy-free breads, pastries and cakes according to individual customer requirements.
  • Oversaw pastry production for catering, pick-up orders and in-store customers.
  • Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
Education and Training
GED: , Expected in 06/2016
Williamsport Area Senior High School - Williamsport, PA
: , Expected in
Empire Beauty School shamok - Shamokin Dam, PA
Cosmetology : , Expected in 11/2017
Empire Beauty School - Shamokin Dam, PA
Additional Information

I am a firm believer in medical cannabis. For years I have studied its benefits not only medically but cosmetically. My dream is to be involved with this miracle plant in as many ways ass possible.

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School Attended

  • Williamsport Area Senior High School
  • Empire Beauty School shamok
  • Empire Beauty School

Job Titles Held:

  • Cosmetologist
  • Salon Manager
  • Pastry Assistant


  • GED
  • Cosmetology

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