I entered family visiting forms and pulled up Department of Justice reports and got them ready for approval or denial. I assisted with scheduling appointments for English and Spanish speaking family members to come and visit. Filing, answering phone calls and helping family member was a daily job duty. I worked with ISU (Investigative Service Unit) officer on catching and arresting family member bring in contraband into the facility.
Answering phones, filing, faxing, customer service, collecting payment, balancing funds on a daily basis. Writing policy's for clients. Setting and meeting team goals each month. I was the bilingual agent in the office and worked with all the Spanish speaking customers.
Working with troubled students in 6th, 7th and 8th grader. Worked one on one with students or in groups. Class consisted of about 10-12 students with one teacher and one teacher aide.
Covering the front desk, greeting customer, answering phone, typing memos, filing, faxing. Working with the selling company and the mortgage company to make sure everything is ready for document signing.
Registering patients when they arrive and check in at the clinic. Updating each patient's chart and insurance information, Printing patient label and getting chart ready for nurses. Answering numerous phone calls and providing assistance to patients. Assisted Spanish speaking patients. Scheduling appointments for patients to see a Doctor or Nurse.
Supervising the customer service desk and 12 registers/cashiers. Making sure all funds were accounted for at the service desk. Giving change to cashiers when needed. Greeting customer and assisting them when needed. Assisting customers with returns and refunds.
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