Energetic management professional who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills.Seeking position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Completed extensive crisis prevention and intervention training programs.
To monitor, instruct, and supervise inmates in food preparation, service, safety, and sanitation processes at State Correctional facility; perform related work. Job functions involve close daily contact with inmates, and the work is sometimes performed in the absence of security staff. Oversee the production of quality meals and ensure they are prepared and served in a clean and secure environment. This involves training inmates in food preparation, kitchen sanitation and safety, and the use of related equipment. Food Service Correctional Officers oversee food preparation using identified ingredients; ensure designated policies and procedures and Department menus are followed; direct cooks and bakers regarding quantities and preparation methods; and ensure the timely preparation of meals. In addition to assisting inmates and staff in setting up serving lines; provide relevant documentation; visually inspect food trays for compliance with Department specifications; and implement emergency feeding plans. Monitors for possible food supply shortages while monitoring serving line. Safeguard kitchen equipment, verifying equipment is properly clean and secured properly; and inspect shipments for damaged products. Food Service Correctional Officers work with security staff to insure that security and safety measures are followed. They ensure proper documentation and security logs are maintained, and perform security duties such as searches, inmate counts, and maintenance of key and knife control, and related security measures.
The job description of a Customer Service Associate include answering phones, analyzing and responding to questions from individuals and clients regarding their group health insurance plans, maintaining accurate information in the computer system on clients and insured, along with other similar office duties such as verifying medication refill qualifications, submitting prior authorizations for approval on specialty medications.
Perform exceptional customer service and administrative assistant
duties to support branch operations. Administrative assistance along with Secretarial support. Control office traffic, schedule appointments , print office invoices. Collect payments for amount of purchases. Balanced out cash register at the end of the work day.
Stratify collection activities to maximize cash receipts,and issue dunning letters to overdue accounts to customers.Issue payment commitment letters to deliquent customers.Perform skip trace techniques to locate deliquent customers..Contact customers regarding overdue accounts and determine reasons for non-payment.
Heavy phone traffic incoming and outgoing calls. Contact customers due to past due traffic violation fines via telephone, scheduled payment arrangements for debtors. Posted electronic payments utilizing computer system software. Demonstrate heavy skip trace techniques to locate debtor.
Provide information to customer inquiries regarding products and services. Use computer systems for tracking, researching information, and troubleshooting.
Operated computerized switchboard to relay incoming and outgoing phone calls. Assist with local and long distance calls. Responded to customer inquiries and concerns. Referred troubles to proper departments to facilitate trouble resolution.
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