Manage instrument base and ensure technical satisfaction within the corporate account install base. Participate in and initiate corporate account initiatives regarding critical issues, resource management, key metrics, and project management. Serve as a technical reference for the corporate account base and corporate account team. Provide technical support to the corporate account team with regards to proposals and customer education.
Mentored Application Specialist group with regards to training and time management. Responsible for 10 application specialists. Identified training needs to improve knowledge and efficiency; coordinated staff training events; managed system installation and go-live goals; managed software upgrades for the Galileo install base. Participated in training development for the application specialist team.
Ensure account retention, stability, and growth by securing customer satisfaction and acceptance of the Galileo system and products. Provided on-site training and technical support. Proficient on Galileo & Echo systems.
Companies Worked For:
Job Titles Held:
Where can I find a Immucor Corporate Account Technical Manager resume example in Peoria, Illinois ?
This is an actual resume example of a Corporate Account Technical Manager who works in the Medical and Lab Technicians Industry. LiveCareer has 76312 Medical and Lab Technicians resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.