Creative and resourceful community service professional talented at mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.Adaptable and friendly in any capacity and team player with comprehensive background in crisis communications and media relations management.
Able to work alone or as a team player.
Honest with integrity.
Years of maturity and various experience in job fields.
Computed Data Reports
Trusted to complete tasks away from the office on company time.
Great Customer Service attitude for clients.
Interviewed clients individually and with families to determine what services would best address their needs.
Advised clients on community resources, made certain clients carried out required services.
Guided youth through the School Suspension Program.
Maintained a caseload of 30 - 40 clients, working under court ordered deadlines.
Developed workable solutions for recurring problems for individuals and families.
Identified client needs
.Established and maintained cooperative relationships with representatives of community, employee and public interest groups.
Screened telephone calls and inquiries and directed them as appropriate. All types of office work, filing, computer, faxing, phone lines and more. Drove the company van as needed for assignments.
Continuing education in mediation.
Coursework in Criminal Justice and Sociology
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