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Converged Infratructure Admin Resume Example

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CONVERGED INFRATRUCTURE ADMIN
Professional Summary

Enthusiastic Systems Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of server and networking with 20 years of successful experience in IT infrastructure support. Motivated to learn, grow and excel with new technologies directed toward developing enterprise digital transformation.

Skills
  • Platforms: Cisco, Juniper, Hewlett-Packard(HP) , IBM, Nutanix, Oracle, Brocade, Dell, Forcepoint, Palo Alto Networks, HP Aruba Remote Access Points, Cisco Meraki
  • Operating Systems: Windows , Linux, Mac OS
  • Virtualization: VMWare VSphere, VCenter, VRops, Virtual Desktop
  • Cloud: Azure Active Directory, 365 Exchange, 0365 suite including webmail, Sharepoint
  • Applications: Pulse Secure, Cisco Anyconnect , Imprivata , VPN Site-to-Site
  • Monitoring: Microfocus NNMi, Microsoft SCOM 2016, Moogsoft, Statseeker, LiveAction, ExtraHop, BPPM, Truesight, BMC Patrol, HP Insight Manager, Riverbed, SPLUNK
  • Configuration Management: Microfocus NAS, IPControl, Infoblox, SCCM, Cisco Prime Wireless, ANM, Citrix Load Balancers
  • SAN: Brocade, IBM, NetApp, Hitachi, Veritas
  • Software: Remedy, Cherwell Service Management, Cisco WebEx Teams / Meetings, Microsoft Teams, Skype, Zoom, Citrix Receiver, Pulse Agent, Bomgar, Microsoft Admin Toolsets (DHCP, DNS, AD, Computer Management), Secure CRT, Putty, Microsoft Office, Visual Code, Windirstat, Solar Winds Engineer Toolset, Selenium
  • Databases: AIX DB2, Oracle, SQL Server , MySQL
  • Languages: PowerShell , PHP, HTML, SQL
Work History
May 2011 - CurrentConverged Infrastructure AdminCompany Name - City, State
  • Incident response prioritization for application and systems support while monitoring and maintaining enterprise infrastructure.
  • Planned, developed and implemented strategies to convey information to key decision makers including turnover and daily stand up calls.
  • Collaboration between adjacent and elevated support teams to build knowledge base standard practices.
  • Analyzed, troubleshot application, systems and network to provide resolution while determining root cause.
  • Experience with change control practice including method of procedure for planned and break/fix conditions.
  • Daily service delivery above 80% toward knowledge base mentoring, monitoring, and system wide support.
  • Automated hourly reporting of infrastructure data using power shell and selenium.
Jan 2003 - Jan 2009Network Operations EngineerCompany Name - City, State
  • Managed trouble tickets via ITSM between field and remote centers.
  • Assisted field personal in accessing circuit layouts, coordinating meet times and troubleshooting equipment.
  • Maintained up-to-date asset management records, recording new procurements, hardware assignments and asset recoveries
Jan 2001 - Jan 2003Central Office TechnicianCompany Name - City, State
  • Responsibilities included installation and maintenance of services to customer data/voice lines within central office.
  • Maintained records of central office equipment inventory
Jan 1999 - Jan 2001Network EngineerCompany Name - City, State
  • Ground up installation of tier 1 equipment, creating a internet backbone infrastructure.
  • Catalog spares inventory and provide floor plans of data racks.
  • Provide lead support in scheduling work orders and maintenance activities.
Education
Aug 2019CIS Database Analyst-SQL CertificateCosumnes River College | City
Dec 2010AA: Physical science & mathematicsLos Rios Community College | City
Certifications
  • CIS Database Analyst SQL Training - 2019
  • Operation of IP Data Networks, LearnSmart - 2014
  • 5 Years of Service, Sutter Health - 2016
  • 10 Years of Service, Verizon Business - 2009
  • Ovation Award, MCI - 2005
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Resume Overview

School Attended

  • Cosumnes River College
  • Los Rios Community College

Job Titles Held:

  • Converged Infrastructure Admin
  • Network Operations Engineer
  • Central Office Technician
  • Network Engineer

Degrees

  • CIS Database Analyst-SQL Certificate
    AA : Physical science & mathematics

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