Controller/Human Resource Manager Resume Example
Flexible Controller who adapts seamlessly to constantly evolving accounting processes and technologies . I am team-oriented professional who prepares clear, comprehensive financial reports for executive-level management for last ten years.
In Human Resources with 2-years background in employee management, hiring, training and benefits. Highly detail-oriented and organized.
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Reorganized the Accounting and Human Resources Office. Researched and resolved billing problems that had been previously missed. Achieved Outstanding on Hilton Quality Assurance Evaluation. Boosted staff morale between management and line employees.
- I am Certified Brand Trainer for the Hilton Hotels.
- The hotel has received an Outstanding on Brand Quality Assurance Evaluations yearly.
- Responsible for all Hilton brand team member training, Dimension Development safety training, all new hire documentation, and staff member benefits.
- Responsible for filing all work related accidents and unemployment claims.
- Supervise and/or manage 80 staff members directly or indirectly.
- Assist guests' with disputes on their credit cards.
- Verify daily credit card deposits.
- Upload daily payroll from Out of the Box into .Net system.
- Process payroll twice monthly.
- Verify night audit and all revenue posted from PMS system OnQ.
- Verify and deposit daily cash transactions.
- Responsible for maintaining a $5,000 bank and staff bank audits monthly.
- Responsible for tax exempt reconciliation and monthly reconciliation of all accounts.
- Input vendor invoices into .Net system for payment to the corporate office.
- Supervised twenty hotel staff members directly and indirectly on a shift as Manager on Duty.
- Relief Overnight Manager and Night Auditor.
- Register guests' and resolve guest relations' cases.
- Multi task in payroll, income auditor, general cashiering or account receivable when accounting associates are out of the office.
- Task Force for a Crestline Hotels and Resorts managed property, The Westin Virginia Beach Town Center at the front office.
- As Cook organized cook line, sautéed, broiled, grilled, and fried as needed.
- Organized the final presentation of meals before leaving the kitchen.
- Opened and closed kitchen as needed.
- Designed new menu for restaurant.
- As Server handled monies, received and delivered customers orders.
- Organized server area.
- Bussed tables.
- Delivered room service orders.
- As Bartender made drinks to order and closed bar at end of shift.
- Stocked, organized and sold store merchandise.
- Handle monies.
- Placed furniture order for delivery.
- Cleaned and organized store at close of shift.
- Placed telephone orders for delivery and in store pick up.
- Decorated store as needed by the design team.
- Reviewed night audit daily.
- Reconciled and verified checks, credit card transactions, food and beverage, laundry, and audio/visual.
- Ordered supplies monthly for accounting office.
- Prepared a tax exempt spreadsheet and check request payments for parking, laundry, audio/visual, and guest refunds monthly.
- Audited and verified daily cash transactions to be the bank, and cashier bank audit monthly.
- Responsible for maintaining a $50,000 bank.
- Assisted the Controller daily as needed.
- Supervised two night auditors and trained night auditors as needed on new procedures at 707 rooms property.
- Answered the telephone and dealt with guest complaints on daily basis.
New Orleans Greater Hotel and Lodging Association
- Jigsaw puzzles, logic puzzles, and cancer foundation walks and runs.
- Volunteered at Grady Hospital in Atlanta, Georgia.
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Resume Overview
School Attended
- Kennesaw State University
Job Titles Held:
- Controller/Human Resource Manager
- Front Office Supervisor
- Line Cook/Server/Bartender
- Sales Associate
- Income Auditor/General Cashier
Degrees
- Bachelor of Science : Chemistry Fall 2013
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