Obtain a rewarding career within the Allied Health field, that has career advancement potential
•Politely assisted customers via telephone
•Resolved customer inquiries and complaints in a timely and empathetic manner.
•Managed a variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
•Prepared media for Ecoli and Salmonella testing in manufacturing lab setting
•Sampling of raw materials from manufacturing line
•Weighing and Compositing of materials in a Quality Assurance lab
Received and processed cash and credit payments for in-store purchases.
Trained new employees on company policies and service
Worked to provide the highest level of service to customers.
•Cashiered at Camden Yards during all Ravens and Orioles games and events
•Exceeded company objectives by giving excellent customer service and efficiency
•Promoted to Supervisor:
•Trained and Supervised 8-10 members of staff.
•Worked directly with all cashiers to achieve a higher standard of work ethics and work environment
•Promoted to Auditor II:
•Daily reconciliation of company monies
Separated plasma, platelets, platelet pheresis from whole blood by use of centrifuge
Intake, labeled and storage of all blood products
Performed Quality Control
Data entry of biologicals into Inventory Management System
CPR/AED Certification- American Red Cross 2014
Promoted to Supervisor- 2009
Promoted to Auditor II-2011
Companies Worked For:
Job Titles Held:
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