Highly motivated professional with over 10 years proprietary software application implementation/support experience in the healthcare industry. Implementation includes: Gathering business requirements, configuring application database, developing instructional materials, facilitating on-site and virtual training sessions, and providing post go-live application support
Adept in solving customer problems creatively and diplomatically to achieve positive outcomes.
Enthusiastic approach to working with diverse groups in achieving organizational goals.
Recognized consistently for proactive, problem-solving, and communication skills. Skillful in managing multiple projects simultaneously.
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