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Contractor Resume Example

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LauraTucker
Summary

Talented [Type] Specialist dedicated to enhancing [Area of expertise] by applying first-rate [Type] and [Type] skills. Exceptional communicator with superior leadership, customer relations and conflict management abilities. Dedicated [Type] Specialist well-versed in [Industry], successful at building effective relationships and proficient in [Description], [Description] and [Description] needs. Offering conversational skills in [Language]. Results-oriented [Job Title] focused on delivering high-quality construction services to discerning clients. Provides first-rate construction management and field supervision. Highly effective at working with architects, inspectors, designers and subcontractors.

Skills
  • Project scope assessment
  • Subcontractor relations
  • Superb management skills
  • Construction quality standards
  • Requirements gathering
  • Quoting and estimating
  • Budget development
  • Building codes and regulations
  • Safety understanding
  • Project oversight
Experience
Company Name | City, StateContractor03/2020 - Current
  • Transport items to laboratory or pharmacy, verifying proper documentation and delivery to authorized personnel.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Upheld strict quality control policies and procedures during customer interactions.
Company Name | City, StateSafety and Health Office06/2009 - 10/2021
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
  • Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
  • Recommended measures to help protect workers from potentially hazardous work methods, processes or materials.
  • Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
  • Suspended dangerous activities posing active or potential threat to worker health and safety.
  • Collaborated with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
  • Developed and maintained hygiene programs, including noise surveys, atmospheric monitoring and hazardous material management plans.
  • Sampled suspect materials to assess hazards and devise cleanup procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Company Name | City, StateDelivery Courier09/2020 - 03/2021
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Education and Training
National Career College | CityBusiness Administration in Business08/1992
  • Minor in Medical Terminology
Kansas State University | CitySome College (No Degree) in Business Administration
Lutheran High School | CityHigh School Diploma08/1986
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Resume Overview

School Attended

  • National Career College
  • Kansas State University
  • Lutheran High School

Job Titles Held:

  • Contractor
  • Safety and Health Office
  • Delivery Courier

Degrees

  • Business Administration in Business
    Some College (No Degree) in Business Administration
    High School Diploma

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