Reliable Customer Service Representative with very outstanding communication skills. Experienced manufacturing professional with strong leadership and relationship-building skills.
Contributed to an annual 11% increase in productivity through improvements in operations, quality, safety and administration. Trained many new employees and helped them improve their pace as well.
Experience
Contractor08/2017 to Current FLEXMorrisville, NC
Operate machines, logistics, diagnostics, testing, training, packing, inventory, sorting, organizing, managing, typing,
processing, data entry.Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
Material Handler/Machine Operator08/2015 to 04/2017 MasterBrand CabinetsKinston, NCStarted up and shut down processing equipment. Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures. Worked with managers to implement the company's policies and goals.Planned and laid out work to meet production and schedule requirements. Inspected finished products for quality and adherence to customer specifications.
Cook 102/2015 to 04/2015 AppleBeesKinston, N.CProvided courteous and informative customer service in an open kitchen format. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products.
Dishwasher/Server 08/2011 to 07/2013 Kinstonian Family BuffetKinston, N.C.Assisted co-workers. Apportioned and served food to facility residents, employees, or patrons. Received frequent customer compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours. Prepared the buffet and salad bar for dinner service. Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Education and Training
GED2009Lenoir Community CollegeKinston, NC
Interests
I love to create art, work out and make music. I also love animals and helping them. Mostly if im not considering one of my hobbies then I'm spending quality time with my wife and kids.
Certifications/Licenses
Career Readiness Certificate
July 2015
Silver (CRC)
Additional Information
Very Prompt and on time. Do not like absence or tardiness . Well organized, very trustworthy, and a man of integrity.
