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Contract Employee Resume Example

Resume Score: 100%

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CONTRACT EMPLOYEE
Summary

Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.

Process Warranty Claims Adjuster with three years as a leader in the financial industry. Service-oriented with expertise in building a solid customer base.

Highlights
  • Technical Skills
  • Efficient in Microsoft Suite
  • Multi-window/system data entry
  • Quality Assurance
  • Billing/bookkeeping
  • Warranty claims
  • Customer service-focused
  • Mutual funds knowledge
  • Debt and credit management
  • Reliable
  • Excellent communicator
  • Energetic
  • Detail-oriented
Experience
Contract Employee
April 2014 to Current
Manpower and Iowa Merchandising - Des Moines, IA
  • Processed all warranty claims for company
  • Handled parts incoming and outgoing
  • Assisted in dispatching technicians
Customer Service/Sales Representative
August 2002 to December 2005
Qwest Corporation - Des Moines, IA
  • Recognized for outstanding customer service
  • Received bonuses related for upselling/sales
Annuity Representative
May 2001 to January 2002
Principal Financial Group - Des Moines, IA
  • Advised customers on portfolio performance
  • Transferred funds and processed accounts
Customer Service Representative
March 1997 to April 2001
Wells Fargo Card Services - West Des Moines, IA
  • Processed charge-backs on customer accounts
  • Helped customers with interest rate and increase in credit line
Education
Certification : Certified Administrative SupportDes Moines Area Community College - Des Moines, IA, US

NCRC Certified- Gold

Accomplishments
  • Recognized for outstanding customer service
  • Led a team of eight
  • Problem solving and negotiation
  • Demonstrated conflict resolution
  • Detail focused
  • Upselling / relationship builder
  • Superior communicator
Certifications
  • Certified Administrative Support Intermediate
  • NCRC Certified
Skills

Customer Service, Receptionist, Retail Sales, Customer Service Representative, Credit, Customer Accounts, Increase, Sales, Sales Representative, Claims, Dispatch, Dispatching, Healthcare, Warranty, Warranty Claims, Annuities, Life Insurance, Billing, Bookkeeping, Data Entry, Problem Solving, Quality Assurance, Word, Administrative Support

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Manpower and Iowa Merchandising
  • Qwest Corporation
  • Principal Financial Group
  • Wells Fargo Card Services

School Attended

  • Des Moines Area Community College

Job Titles Held:

  • Contract Employee
  • Customer Service/Sales Representative
  • Annuity Representative
  • Customer Service Representative

Degrees

  • Certification : Certified Administrative Support

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