Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Hard-working IT Professional with working experience in Active Directory, PC

Troubleshooting, and Internet Sales. Seeking to use proven skills in leadership, debugging, to meet business needs. CompTIA Security+ and CompTIA Network+ certified with Cisco

CCNA in progress.

Certifications
  • CompTIA Network+
  • CompTIA Security+
  • Cisco CCNA (In Progress)
  • ITIL Foundation Certificate In IT Service Management - Axelos
  • MTA 98-366 Networking Fundamentals –Microsoft Inc
  • Apple Repair Certified – Batteries Plus Bulbs
Education
Expected in 01/2021 Bachelor of Science | Cybersecurity And Information Assurance Western Governors University, Salt Lake City, UT GPA:
Expected in 06/2016 Associate of Science | Marketing Florence Darlington Technical College , Florence, SC, GPA:
Skills
  • Troubleshooting
  • Debugging
  • VinSolutions
  • MS Suite Software,
  • Apple Repair Certified–Batteries Plus Bulbs
  • CCS3
  • Data Entry & Analysis
  • Social & New Media Development
  • Active Directory
  • Seeking to use proven skills in leadership
  • Exceptional Customer Service Skills
  • ELeads
  • Google Apps
  • HTML5
  • Cell Phone Maintenance: IOS & Android
  • Business Development
  • PC Troubleshooting & Maintenance
Work History
05/2019 to Current Contract Coordinator Sax Arts & Crafts | Phoenix, AZ,
  • Performed risk assessments for the different networks of the organization, and improved network security by designing and introducing acceptable protocols.
  • Identified and resolved 10+ network vulnerabilities by testing infrastructure security.
  • Root cause analysis, troubleshooting and remediation of network and PC issues.
  • Increased productivity by 15% through evaluating reports of new communication technologies.
  • Nominated for employee of the month.
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Collected, arranged and input information into database system.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
12/2018 to 05/2019 Off Site Property Coordinator Lithia Motors | Houston, AK,
  • Provide general support to visitors and open/close different visitor centers.
  • Acting as a team member, supported Lead Coordinator by preparing daily/weekly Reports.
  • Managed customer requests for information to prove the best customer service.
  • Maintained up-to-date records at all times achieved customer satisfaction rating 95% within 2 months,receiving the Rising Star Award.
  • Coordinated appointments to show marketed properties.
01/2018 to 11/2018 Internet Sales Manager Palmer Donavin | North Jackson, OH,
  • Established a new Internet sales department from scratch, including website, staff, lead sources, social media presence, and promotions for social meetings.
  • Sales projections and expectations were exceeded by 100% (doubling original sales).
  • Remodeled CRM tools and connect with lead vendors in order to utilize and optimize the CRM features to close deals.
  • Increased the dealership from 10th to 3rd within the first 2 months.
  • Implemented a revolutionary sales model that increased revenue by 35%.
  • Became a one-man printer tech and troubleshooting team saving the business money by doing so.
  • Developed partnerships with online advertisers to increase traffic and leads, create exposure for online inventory and increase profit per sale.
  • Trained sales staff on company procedures and salesmanship.
  • Provided superior and individualized customer service.
  • Configured hardware, devices and software to set up work stations for employees.
  • Compiled and accurately entered data for each customer encounter to record in system.
06/2016 to 04/2018 Lead Sales Associate Florence Toyota | City, STATE,
  • Closed deals and generated gross profit by monitoring metrics.
  • Resolving customer's problems, and complaints in person and via telephone maintaining a customer satisfaction report at 100% throughout.
  • Promoted to a product specialist within the first 6 months.
  • Helped the company to grow and make business 35k a month in revenue.
  • Awarded with the employee of the month multiple times.
  • Developed a comprehensive training program for new salespeople
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
  • Conducted market research to attract clients in new territories.
  • Negotiated contracts and sales terms with new and existing clients.
  • Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Western Governors University
  • Florence Darlington Technical College

Job Titles Held:

  • Contract Coordinator
  • Off Site Property Coordinator
  • Internet Sales Manager
  • Lead Sales Associate

Degrees

  • Bachelor of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: