Collect monies owed to commercial client's in many different industries, including but not limited to equipment leasing, automobile leasing, medical equipment, and advertisement debt. Negotiated payment arrangements and settlements well within client's acceptable range. Collected over $100,000.00 monthly which translated to $20,000.00-plus in fee for the agency.
Deal directly with client's on a day to day basis to establish their expectations in relation to customer negotiations.
Distribute work among commercial collectors, set goals and ensured said goals were hit, often by establishing contests and using other motivational tools.
Supervise commercial and consumer groups to ensure monthly, weekly, and daily goals are hit.
Train incoming collectors when they begin, and sit with and continue to train those who need it.
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Job Titles Held:
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