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Consultant/Epic Experience Resume Example

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CONSULTANT/EPIC EXPERIENCE
Professional Summary
Demonstrated ability to build relationships and effectively communicate with the project team, leadership, and key clinical stakeholders. Demonstrated ability to participate in and facilitate building, planning and problem solving discussions with project teams, clinicians, and leadership. Extensive experience promoting physician adoption of EMR and importance of meeting meaningful use criteria. Experience collaborating with hospital leadership in developing and leading Physician Advisory Council with regard to EMR implementation, build, and adoption. Experienced in working with project team, SME's and technical leads in the development of integrated workflows and processes that cross applications and functional areas. Comprehensive knowledge of provider workflows and documentation practices. Comprehensive knowledge of inpatient clinical environment and hospital operations, procedures/functions and the relationships between them. Solid knowledge and skill set of Epic systems and all phases of implementation lifecycle. ClinDoc, CPOE, InBasket Management, EpicWeb, OpTime, ASAP, Stork, MyChart and DrConnect. Extensive experience working and collaborating with physicians. Experienced classroom training consultant with extensive knowledge and use of Epic Inpatient and Ambulatory applications. High level of skills and understanding of adult learning used to deliver Epic curriculum in a fun and meaningful manner with reinforced learning. Curriculum development, testing and validation. Instructional design. MST build and maintenance. Experience working with legacy clinical applications.
Education and Training
2007
BSN Jacksonville University － Jacksonville, Florida
RN Lakeland Community College － Kirtland, Ohio
1987
Associate Degree: Applied Science Euclid School of Practical Nursing － Euclid, Ohio Applied Science
Jan 2013
Epic Inpatient ClinDoc Certified - (2007) NVT current to 2015 *TED Class
2014
*Epic Inpatient Orders Certified -
2015
*NVT current to
2014
*Epic Beacon - Credentialed
2015
*Willow - Credentialed
Professional Affiliations
Certified Epic Professional with over 30 years of knowledge and experience in the healthcare industry including hospitals and home health/hospice.
Professional Experience
01/2016 to 02/2016
Consultant/Epic Experience Optimum HealthCare - Integris Health System － Oklahoma City, Oklahoma
10/2015 to 12/2015
Epic Willow Trainer HCI - ProMedica Health Health System － Toledo, Ohio
  • SU and EU training for March go-live Curriculum development and maintenance Responsibilities: Assist PT in training material updates, modifications and maintenance Maintain training environment.
02/2015 to 10/2015
Epic ClinDoc Principle Trainer Leidos Health - Franciscan Alliance － Lafayette, Indiana
  • Upgrade to Epic 2014 Application specific training of credentialed trainers Curriculum development and maintenance Responsibilities: Training guide development and maintenance Day to day support of over 100 credentialed trainers Preparation and support for 2014 upgrade Participate in monthly User Group meetings Creation of tip sheets and FYI's.
06/2013 to Current
Epic Orders Trainer CSI Healthcare Technologies - Novant Health System － Charlotte, NC
  • Assisted with MST build.
  • Successfully trained physicians, surgeons and mid-level providers in preparation for Epic big bang go-live for 13 Novant hospitals.
  • Curriculum development, testing and validation.
  • Workflow analysis.
  • Responsibilities: Classroom prep and training.
  • Security labs.
  • End user and super user training.
  • Personalization labs.
  • Go-live support.
05/2013 to 06/2013
Comforce Global Staffing Solutions - St. Luke's Episcopal Hospital － Houston, Texas
08/2012 to 04/2013
Epic Orders Trainer Epic Go
  • Participated in successful go-live.
  • Provided go-live support in the off-site freestanding ED's.
  • Responsibilities: On the unit floor support to physicians and nurses Provide encouragement and support to staff.
  • Regular reporting to management regarding staff challenges and progress.
  • Brookmeade Healthcare IT-Inova Hospital System-Fairfax Virginia Assisted with MST build.
  • Successfully trained physicians, surgeons and mid-level providers in preparation for Epic big bang go-live for 5 Inova hospitals.
  • Curriculum development, testing and validation.
  • Responsibilities: Classroom training.
  • Security labs.
  • End user and super user training.
  • JIT of super users.
  • Personalization labs.
  • Go-live support.
02/2012 to 08/2012
Clinical Analyst HCTec - Community Health Systems CHS Laredo Medical Center － Laredo, Texas
  • Completed CareFusion Training.
  • Bar Code Medication Administration (BCMA) Application in preparation for implementation and training in Keane facilities.
  • Completed GAP Analysis of paper documentation to electronic documentation.
  • Change management recommendations.
  • Created training documents.
  • Responsibilities: Workflow Analysis of processes and GAP Analysis of paper documentation and change management activities in preparation for implementation of EMR.
  • Needs assessment, implementation, support and reporting.
  • Development of training materials and classroom training of super users.
  • Collaboration with nursing leadership with regard to EMR transition and workflow changes.
  • Provide direction to junior team members.
09/2011 to 11/2011
Epic Physician Trainer Parker Healthcare IT - Central DuPage Hospital － Chicago, Illinois
  • Successfully trained physicians and mid-level providers in preparation for Epic go-live.
  • ClinDoc, CPOE, Stork, OpTime, ASAP Responsibilities: Classroom training.
  • Personalization sessions prior to go-live.
08/2004 to 07/2011
Physician Specialist Informatics Cleveland Clinic Hospital System - Hillcrest Hospital － Ohio
  • Instrumental in successful implementation of multiple Epic modules at various regional hospitals in the Cleveland Clinic Health System.
  • Instrumental in positive provider adoption of Epic EMR.
  • Instrumental in development and growth of physician specialist informatics position in regional hospitals across the health system.
  • Instrumental in creation and development of Physician Champion Group, facilitated regular meetings and was the interface between physician and executive leadership.
  • Created and distributed a monthly Epic newsletter to physician population which included tips and tricks, QRG's and status of Epic implementations across the enterprise.
  • Developed onboarding process for newly credentialed providers in close collaboration with medical staff office.
  • Responsibilities: Responsible for and facilitated training for over 1600 physicians, and mid-level providers in classroom setting and one-on one.
  • Curriculum and user guide development.
  • Workflow analysis and validation.
  • Workflow documentation in Visio.
  • Coordinated recruitment and placement of contract resources.
  • Managed and scheduled contract resources.
  • Development and distribution of tips and tricks, FAQ's, and utilization tools to providers.
  • Collaborated with executive and physician leadership to provide ongoing training and support to facilitate adoption and efficient use of Epic post go-live to meet meaningful use incentives.
  • Coordinated pre / post and during go-live activities, managed contracted training and go-live resources.
  • Participated in set up and management of command center (on and off site) with incorporation of dry runs.
  • Provided leadership on multiple projects such as EpicWeb training and implementation along with follow up support to physicians and their office staff.
  • Assisted analyst team with various build projects and testing as needed.
  • Worked closely with project team during the pre-implementation planning process.
09/2002 to 08/2004
Director of Clinical Operations UHHS Heather Hill Home Health Care Services － Chardon, Ohio
08/1999 to 09/2002
RN Case Manager UHHS Heather Hill Hospital and Rehab － Chardon, Ohio
12/1998 to 07/1999
Case Manager RN Case Manager Theracor Rehab Services - Harborside － Beachwood, Ohio
04/1991 to 09/1998
RN Intake Coordinator/Discharge Planner Parkside Care Corporation Home Health and Hospice － Chardon, Ohio
04/1991 to 12/1998
Field Intake Coordinator/Discharge Planner Parkside Care Corporation Home Health and Hospice － Chardon, Ohio
09/1987 to 08/1991
Nursing Supervisor Cleveland Clinic Foundation － Cleveland, Ohio
09/1987 to 04/1991
Nursing Supervisor, Field Nurse Cleveland Clinic Foundation － Cleveland, Ohio
02/1979 to 07/1987
RN Clinical Meridia Hillcrest Hospital Nurse Clinical Med-Surg/Critical Care/OB － Ohio
02/1979 to 07/1987
RN Clinical Meridia Hillcrest Hospital CLPN Clinical Med-Surg/Critical Care/OB － Ohio
Certified Epic ClinDoc Trainer
  • Left project early due to illness.
Skills
Go-live, analyst, Change management, Curriculum development, direction, documentation, leadership, Medication Administration, meetings, office, Needs assessment, enterprise, newsletter, nursing, processes, progress, recruitment, reporting, user training, training materials, training material, Upgrade, validation, Visio, Workflow Analysis, Workflow
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Resume Overview

Companies Worked For:

  • Optimum HealthCare - Integris Health System
  • HCI - ProMedica Health Health System
  • Leidos Health - Franciscan Alliance
  • CSI Healthcare Technologies - Novant Health System
  • Comforce Global Staffing Solutions - St. Luke's Episcopal Hospital
  • Epic Go
  • HCTec - Community Health Systems CHS Laredo Medical Center
  • Parker Healthcare IT - Central DuPage Hospital
  • Cleveland Clinic Hospital System - Hillcrest Hospital
  • UHHS Heather Hill Home Health Care Services
  • UHHS Heather Hill Hospital and Rehab
  • Theracor Rehab Services - Harborside
  • Parkside Care Corporation Home Health and Hospice
  • Cleveland Clinic Foundation
  • RN Clinical Meridia Hillcrest Hospital Nurse Clinical Med-Surg/Critical Care/OB
  • RN Clinical Meridia Hillcrest Hospital CLPN Clinical Med-Surg/Critical Care/OB

School Attended

  • Jacksonville University
  • Lakeland Community College
  • Euclid School of Practical Nursing

Job Titles Held:

  • Consultant/Epic Experience
  • Epic Willow Trainer
  • Epic ClinDoc Principle Trainer
  • Epic Orders Trainer
  • Clinical Analyst
  • Epic Physician Trainer
  • Physician Specialist Informatics
  • Director of Clinical Operations
  • RN Case Manager
  • Case Manager RN Case Manager
  • RN Intake Coordinator/Discharge Planner
  • Field Intake Coordinator/Discharge Planner
  • Nursing Supervisor
  • Nursing Supervisor, Field Nurse
  • Certified Epic ClinDoc Trainer

Degrees

  • BSN
    RN
    Associate Degree : Applied Science
    Epic Inpatient ClinDoc Certified - (2007) NVT current to 2015 *TED Class
    *Epic Inpatient Orders Certified -
    *NVT current to
    *Epic Beacon - Credentialed
    *Willow - Credentialed

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