Self-motivated Inside Sales Representative with excellent verbal and written communication skills and experience. Retail Sales Associate with more than 5 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Exceptional customer service
Cash register operations
Excellent people skills
Able to persuade others effectively
Researched sales leads
October 2015-May 2017ConsultantPaparazzi Accessories | Greensboro Nc
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Educated customers about the brand to incite excitement about the company's mission and values.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Verified that all customers received receipts for their purchases.
Communicated clear expectations and goals to each team member.
August 2016-November 2016Outside Sales Representative | Secure One ADT | Kernersville, NC
Negotiated prices, terms of sales and service agreements.
Wrote sales contracts for orders obtained and submitted orders for processing.
Increased sales volume by adding accounts in the Winston Salem and Kernersville territories.
October 2016-November 2016Temporary | Debbie's Staffing Services | Winston Salem, NC, United States
November 2014-January 2015Customer service | Hobby Lobby | Greensboro, North Carolina, United States
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies
Cleaned and organized the store, including the checkout desk and displays.
September 2014-November 2014Hostess/Server | Logan's Roadhouse | Greensboro, North Carolina, United States
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
April 2014-June 2014Customer Service | Roses Stores | Walkertown, North Carolina, United States
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Politely assisted customers in person and via telephone.
Answered product questions with up-to-date knowledge of sales and store promotions.
Maintained friendly and professional customer interactions.
Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Prepared sales slips and sales contracts.
Stocked shelves and supplies and organized displays.
October 2013-January 2014Sales Associate (SEASONAL) | Kohl's Winston Salem | Winston-Salem, North Carolina, United States
June 2017-Currentcashier | Mrs Winners Chicken & Biscuits | Kernersville, North Carolina, United States
2014High School Diploma: Walkertown High School, Walkertown, Nc
CurrentBBA: EducationGrand Canyon University, Phoenix, AZ
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Companies Worked For:
Secure One ADT
Debbie's Staffing Services
Kohl's Winston Salem
Mrs Winners Chicken & Biscuits
Walkertown High School
Grand Canyon University
Job Titles Held:
Outside Sales Representative
Sales Associate (SEASONAL)
High School Diploma : BBA : Education
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