October 2015-May 2017ConsultantPaparazzi Accessories | Greensboro Nc- Alerted customers to upcoming sales events and promotions.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Educated customers about the brand to incite excitement about the company's mission and values.
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Verified that all customers received receipts for their purchases.
- Communicated clear expectations and goals to each team member.
August 2016-November 2016Outside Sales Representative | Secure One ADT | Kernersville, NC- Negotiated prices, terms of sales and service agreements.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Increased sales volume by adding accounts in the Winston Salem and Kernersville territories.
October 2016-November 2016Temporary | Debbie's Staffing Services | Winston Salem, NC, United States
November 2014-January 2015Customer service | Hobby Lobby | Greensboro, North Carolina, United States- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays.
September 2014-November 2014Hostess/Server | Logan's Roadhouse | Greensboro, North Carolina, United States- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Set dining tables according to type of event and service standards.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
April 2014-June 2014Customer Service | Roses Stores | Walkertown, North Carolina, United States- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Politely assisted customers in person and via telephone.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained friendly and professional customer interactions.
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Prepared sales slips and sales contracts.
- Stocked shelves and supplies and organized displays.
October 2013-January 2014Sales Associate (SEASONAL) | Kohl's Winston Salem | Winston-Salem, North Carolina, United States
June 2017-Currentcashier | Mrs Winners Chicken & Biscuits | Kernersville, North Carolina, United States
