Energetic Office Clerk with 10+ years experience in an office environment. Organized and detail-oriented with 15+ years of cash handling and customer service experience. Understands general accounting and finance concepts.
Computed Data Reports
Coordinated all department functions for team of 6+ employees.
Trained new employees.
Attended sales conventions, presentations, trained new consultants, seminars, delivered samples or orders, marketing, advertising, craft shows and fund raisers, managed my own team of consultants, processed orders and ran credit cards, made deposits and transferred funds, provided basic customer service. I was promoted to Star status, Red Jacket level and was asked to become a director but declined due to schedule.
Greeted clients and directed them on where to go, answered phones and handled basic tax questions the client had and set up appointments as needed, rescheduling, ran copies, filed, faxed, processed credit cards or took cash payments, prepared deposits, counted down cash drawer, and assisted my boss with anything she needed help with. This was a seasonal position.
Was receptionist then promoted to the accounting department within a month. Reviewed Fedex and Ups invoices, processed and corrected invoices to then print and mail out for collections, various mailings, handled postage meter maintenance, filed, ran copies of checks for deposits, prepared deposits, opened mail, customer calls, collection calls, worked with clients to come up with payment solutions or plans if needed, filled in for reception when needed, broke down daily order packets and put them in numerical order for processing, worked in Mass90 with invoicing and various tasks, assisted in payroll, experience with Access for the same reasons, experience in Excel, wrote programs to run specific reports needed for me as well as for other employees, pulled old orders or files for reference when needed or corrected, ran credits to accounts, printed checks, answered calls and emails, trained new employees for various tasks, and when a new boss was hired I was asked to assist in running reports and any training he needed. Filled in for my boss at company meetings with Fedex, and other various occasions. Left this job to stay home with son.
Was hired in as a Customer Service Rep then promoted to the accounting department.
C.S. - Provided product and service information, took orders by phone and fax, resolved any problems or emergencies my customers had, data and order entry, printed out sales prices and reports for customers and employees, assisted sales representatives with maintaining customers, was trained and performed nightly computer saves and maintenance, was called in if the company lost power or needed me to handle computer problems when the office was closed, trained new employees on various tasks, printed all shipping logs and customer orders for warehouse employees and drivers, attended food shows and training seminars, and helped solve any problem others needed help with.
Accounting - Emptied the safe and broke down order packets from drivers, prepared the daily deposits, accounts payable and receivable experience, put together orders for office supplies, took inventories, opened and separated mail, handled various mailings for advertisements, printed invoices and mailed them out, customer calls, ran various reports for all departments, filled in for reception when needed, and assisted when new phone system was installed as well as trained employees on using the new system.
High School Diploma
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