Dedicated and focused assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Meritorious Honor Award June 2013 for outstanding performance, customer service, innovation and flexibility during the implementation of the world wide mandated system for scheduling and passback of Non-Immigrant visas.
Provides visitors to both the IV and NIV units with information concerning visa services, application procedures, other instructions and the status of the visa applications. Fingerprint NIV applicants, perform namechecks and review namecheck results when needed. May enter information, sometimes sensitive, on visa applicants in the visa lookout system. Occasionally, I assist antifraud unit managing files and compiling or organizing and storing data. Assist the Fraud Prevention Unit in conducting validation studies, job verification, and pre-application review. Assists in other Consular Section support duties, such as preparation of reports, Congressional and other correspondence, maintaining of records, background checks and fraud investigations as needed. May support ACS (American Citizen Services) activities when necessary by entering data for birth abroad applications and passport renewal. Answer telephone inquiries, provide both general information and information regarding visa applications and the application process. Acted as witness for notarials. Assisted in any task as determined by the supervisors, especially in areas where security clearance is helpful. I was charged with reorganizing the entire Consular section to facilitate efficiency. June 2013, I was awarded a Meritorious Honor Award for outstanding performance, customer service, innovation and flexibility during the implementation of the world wide mandated system for scheduling and passback of Non-Immigrant visas.
Answer phones and direct calls to appropriate person. Screen Visitors. Respond to requests for information. Prepare requests for supplies, repairs, and equipment. Maintain filing system, copying, faxing or any additional duty that a supervisor deems necessary. Draft all variety of office document in accordance with supervisory instruction.
Volunteered in children's classrooms and Trantwood Elementary PTA. PTA member and co-chair of Beautification, Spring Fair, Grandparents Luncheon. Volunteered at St. Nicolas Catholic Church to monitor halls during children's bible study and where there was a need. Managed finances for the household, balanced banking accounts, and accounts payable . Organized activities for the children, saw to the care and development of the children.
Answer phones and direct calls to appropriate person, send faxes, greet customers and direct them to the appropriate office or person. Set up appointments. Some data entry and filing. Take minutes during meetings and create memos.
Call delinquent accounts for promise of payment or adjustment of contract. File court paper for accounts that were not collectible. Generate contracts for purchases, rebates and returns. Enter contract data into store computer system. File paperwork, take payments and document payment promises for accounts past due. Received some cross training in Procurement--approximately one month.
Contact delinquent customers and document any future activity. File court papers for uncollected accounts. Generate contracts for purchases, rebates and returns. Enter contract information into store computer system. File paperwork, answer and direct phone calls. Enter customer payments.
Receive payments and document in store computer system. Document communication with customers concerning overdue accounts. Answer phones and transfer to the appropriate person. File documents, enter data into computer system.
Awarded 17 CEU's for completion of spouses course.
High school diploma
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