Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Effective team player
Cheerful and energetic
Superior communication skills
customer service experience
Dependable and reliable
Volunteer Camp counselor for three years
I love the feeling I get from helping others
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Will go out of my way to make sure the customer is pleased
06/2016 to 08/2016
Construction Laborer MTK Constuction － Trumbull, CT
Built and disassembled scaffolds, bracing and barricades.
Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
Cleaned all construction areas to avoid hazards.
Performed heavy labor such as ditch digging, paving and hauling.
Completed indoor and outdoor residential and commercial construction projects.
Enjoy working with my hands more than anything.
05/2013 to 03/2016
Customer Service and SalesAllstate Insurance － Fairfield , CT
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Processed applications, payments, corrections, endorsements and cancellations.
Promoted agency products to customers in person, on the telephone and in writing.
Prepared necessary paperwork to process insurance sales and renewals.
06/2009 to 08/2011
Volunteer Camp Counselor Summer Fun Days For Kids － Monroe, CT
Planned and ran 2nd grade campers everyday, and was responsible for each of the kids well-being.
Ran activities for 12-15 kids at a time in sports, arts and crafts, and taught at least one learning lesson to the kids on a group level everyday.
Communicate with each of the child's parents everyday during drop off and pick up times.
Felt very good knowing that all these kids looked up to me and came to me for help.
01/2012 to 03/2014
Server and Busser Kings Restaurant － Newtown, CTWorking at Kings I started out as a bus boy and i excelled at my job. When one of the waitress quit they asked me if i was interested and I was so i became a server after 3 months of being a bus boy. I was working another job at the time so i worked only on Saturday and Sunday which were there two busiest days of the week for us by far. My responsibilities started at first as just being a bus boy but quickly turned into being a waiter which entailed knowing all of the specials for today and knowing the menu word for word. Part of the time I spent there as a waiter we didn't have a bus boy so i was responsible for the duties of both the server and the bus boy for several months. I enjoyed this job so much and learned so much from it. I am a people person so to me I looked at it as a job but also it was fun to me I enjoyed making sure each guest felt like they were comfortable and pleased with their service.
GeneralMasuk High School － Monroe, CT, United States
Associate of Arts: Criminal JusticeHousatonic Community College － Bridgeport, CT, United States
Enjoyed farthing my education very much.
was able to experience an education out of high school.