Concierge Manager Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated and professional Concierge Manager with years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management.

  • Business operations
  • Self-directed
  • Computer proficiency
  • Project management
  • Detail oriented
  • Invoicing and billing
  • Scheduling and calendar management
  • Organization
  • Community relations
  • Training and mentoring
  • New construction
  • Multi-family property management
  • Conflict resolution
  • Social media networking
Education and Training
Montgomery College Rockville, MD Expected in 01/2002 Information Technology : - GPA :
Eleanor Roosevelt High School Greenbelt, MD Expected in 05/2001 High School Diploma : - GPA :
Guardian Service Industries - Concierge Manager
Providence, RI, 10/2020 - Current
  • Developed and managed highly skilled on-site staff through recruitment, training and motivation.
  • Plan and conduct meetings to enable residents to voice concerns and provide a forum for issues to be addressed.
  • Coordinate general maintenance and repairs to keep facilities operational and attractive.
  • Handle resident complaints and expedite all maintenance requests.
  • Create staff schedules in response to community needs.
  • Liaison between construction manager and future residents during build-out phase.
  • Oversee projects through timely completion, including inquiry response, event coordination, and on-site support.
  • Answer calls and respond to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Manage day-to-day operations for 171-unit Condominium property.
  • Remain aware of all construction and maintenance projects and notify appropriate individuals of project updates, delays and schedule changes.
  • Inspect grounds, facilities and equipment to determine repair and maintenance needs.
  • Fostered good working relationships with owners, residents and board members.
Jackson Hosptial & Clinic - Office Manager
Montgomery, AL, 03/2016 - 03/2020
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Recruited, trained and developed a dynamic team, supporting all corporate growth and productivity objectives.
  • Successfully led key projects which resulted in number breaking results.
  • Ensured that all operations met federal and state laws.
  • Implemented new credit card payment system to support online purchases.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Planned for major business changes including system conversions and office moves.

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Resume Strength

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Resume Overview

School Attended
  • Montgomery College
  • Eleanor Roosevelt High School
Job Titles Held:
  • Concierge Manager
  • Office Manager
  • Information Technology
  • High School Diploma

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