Personable computer professional knowledgeable about Windows operating systems. Offers 5 years in the industry, as well as extensive knowledge of computer repair,installation, and maintenance.
Troubleshot and resolved computer problems for both laptops and desktops. Upgraded systems, installed software and performed general troubleshooting and maintenance for business users and home users. Routinely perform virus removals and PC tune-ups. Met and exceeded monthly sales goals in Technology Department.
Saved the company more than $1000 per week by refurbishing used computers. Resolved technical issues for clients in person, on the phone and through e-mail.Installed motherboards, processors, RAM and graphics cards.Repaired and reinstalled software such as Windows 7, Vista, XP and Microsoft Office. Troubleshot hardware and software issues and resolved problems accurately and efficiently.Performed diagnostic tests and repaired malfunctioning hardware and software. Delivered and installed computers for clients.
Consulted with business users and home users for computers. Effectively recommended and explained services to customers based on their wants and needs. Met and exceeded monthly sales goals.
CompTIA A+ Training Course .Currently preparing for certification.
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