Building customized PC computer systems * tutoring & training
Computer and network security * All versions of Microsoft O.S. From DOS to Windows 10, Server 2012. * Troubleshooting, maintaining, customizing application programs such as MSOFFICE, ACCESS, EXCEL, WORD, etc. * Troubleshooting and maintaining networks-wireless, wired, router setup, switches, cable modems Hardware: HP Vectra and Kayak PC's, HP-3000, IBM 4381, VAX 11/780, RAID, PC's - 286, 386, 486, Pentium, Pentium Pro, Pentium II, Xeon, etc. Software: WINDOWS Server 2012, 8, 7, Vista, XP, NT, 98, 95, 3.1, DOS, MSDOS, DCL, JCL, MPE, UNIX, OS, , COBOL, IBM ASSEMBLER, BASIC, HTML, Netscape, MS Explorer, AOL, Front Page WordPerfect, MS OFFICE
Computer Physicians, LLCComputer Technician
Any problem with a PC computer it was my job to fix.
Performed - PC troubleshooting & repair of Hardware and Software.
Network and Computer Security, Onsite, in shop, and remote.
Working with all versions of Microsoft O.S.
From DOS to Windows 10, Server 2012.
Troubleshooting, maintaining, customizing application programs such as MSOFFICE, email programs, QuickBooks.
Outlook, Outlook express, etc.
Performed troubleshooting and maintaining networks -wireless, wired, router setup, switches, cable modems, CAT 5e cable installations, email, internet and managing users, groups, sharing, permissions, printers and troubleshooting the network.
Worked on stand alone PC's as well as workstations.
Performing: System Crash Recovery, Advanced Data Recovery, Internet setup and troubleshooting, Virus removal, hardware and software repair, Computer Sales, Upgrades, Installations, Building PC computer systems, tutoring & training.
Supervisor of 3 employees.
Worked with thousands of customers over the years, since 1999.
08/1997 - 12/1998
VOLT Services Group Hewlett Packard － Loveland, CO.
CAT 5e cable installations.
Email, internet problem solving and customization * Networking - managing users, groups, sharing, permissions, printers and troubleshooting the network.
Hewlett Packard Computer Customer Care Center.
HP Customer Care Agent - Supporting Windows NT & 95, 98 Performed Troubleshooting and Technical Support of HP Vectra and Kayak PC Workstations.
Worked in Call Center supporting corporate business clients with computer related problems.
Responsible for solving problems and troubleshooting Windows NT, Windows 95 & 98, DOS, and all aspects of the operating system and hardware (including RAID, and Networking) for corporate business clients.
Received Praise of customers and supervisors for good customer service skills.
Submitted solutions to complex problems to engineers to post on email and topic documents.
Designed web pages for HP's internal website as part of the HP web design team.
Performed research on new products as part of Product Champions teams.
Helped co-workers with questions as a RAD (Resource at Desk).
11/1988 - 10/1989
Heinemann Electric Co － Lawrenceville, NJ.Computer System Operator/Programmer
Sole responsibility for daily production processing and operation of a Hewlett Packard 3000 computer.
Provided technical support to system users.
Operated national telecommunications network.
Controlled Payroll, A/P, A/R, Backup, and MRP (Manufacturing Requirements Planning) Coded batch jobs using MPE -UNIX commands.
Coded and modified COBOL batch programs.
Responsible for solving and fixing computer problems with hardware, and software with the HP-3000 system.
Front Range Community College Larimer CampusFort Collins, CO.Computer Network Administration Certificate
A'sGPA: GPA: 4.0GPA: 4.0
Windows Server 2012, Windows 8, Network Security
Colorado State UniversityFt. Collins, COBachelor of Science: Commercial recreation and tourismCommercial recreation and tourism Completed extensive GIS computer courses designing recreational areas using geographic information system software. Completed intensive courses in Business - Marketing, Management, Economics, Tourism and outdoor recreation.
Front Range Community CollegeFt. Collins, COWindows Network Support Certificate.
-Completed an extensive Windows NT 4.0 network administration program which helps prepare students for MSCE certification and work in the computer networking field.
Mercer County Community CollegeWindsor, NJ.Associate of Applied ScienceComputer Data Processing Information Systems.
-Developed and designed computer programs on main frame, mini, and micro computers, using a variety of computer languages. Including COBOL, IBM ASSEMBLER, BASIC, and JCL.
AOL, A/P, Backup, BASIC, cable modems, cable, Call Center, CAT 5, COBOL, com, Hardware, computer networking, Computer Sales, clients, customer service skills, Customer Care, Data Processing, DCL, designing, DOS, Economics, Email, frame, Front Page, GIS, Hewlett Packard, HP, HP-3000, HTML, IBM, IBM ASSEMBLER, Information Systems, MS Explorer, JCL, managing, marketing, ACCESS, EXCEL, MSOFFICE, MS OFFICE, Outlook, Outlook express, Windows 8, Windows, 3.1, Windows 95, 98, NT, Windows NT, Windows NT 4.0, WORD, MPE, MRP, MSDOS, Netscape, Network Administration, Network setup, Network Security, Network Support, Network, Networking, networks, OS, operating system, Payroll, PC's, PC computer, PC troubleshooting, Pentium, Pentium II, printers, problem solving, QuickBooks, RAD, RAID, research, router, Supervisor, switches, technical support, telecommunications, Troubleshooting, tutoring, UNIX, Upgrades, VAX, Vista, Website design, web design, Website, web pages, Windows Server, WordPerfect, 386, 486
Computer Network Administration Certificate A's Windows Server 2012, Windows 8, Network Security Bachelor of Science : Commercial recreation and tourism Windows Network Support Certificate.
-Completed an extensive Windows NT 4.0 network administration program which helps prepare students for MSCE certification and work in the computer networking field. Associate of Applied Science
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