Operating system: Server 2003, Windows XP, Vista, Win 7, and Mac OS, Active Directory DNS
Hardware: HP, Dell,Lenovo, Toshiba, Apple, Multimeter, Function/Frequency Generator, SolderingAssemblyly, ATM Support,Hardware support and troubleshooting
Diagnosed hardware and software failures and resolved technical issues with a 92% success rate.
Responded to and resolved an average of 4 to 5 field service call requests per day.
Exceeded monthly goals by successfully handling more than 30
Fulfilled all supervisory duties when Store Manager was on vacation. calls per weekSupervised a team of more than 10 Field Technician.
Companies Worked For:
Job Titles Held:
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