I have been a service technician for 13 years and have had my CompTia A+ certification for 14 years. I have been working with computer since 1985. In my last position I was field service manager for the western NY area and worked from a list of service calls each day. I was on call 24/7 and earned a salary of 67,000 a year as manager. I kept 198 Convenient Stores operating for Wilson Farms, and serviced their point of sales equipment, PC's, Network; Phone systems, multiple Fuel Systems, Loss Prevention CCTV/DVR systems and Western Union. This was done over the phone, remotely or in person. So, with little training, I will be able to come on board and be an asset to your organization
Windows 2000, XP, Computer diagnostics and repair
Hardware support and troubleshooting
I am creative problem solver and meet all deadlines and my work is thorough.
I am well organized with a keen understanding that the customers come first. Being efficient is a skill that I demonstrate everyday. Very goal oriented as well as a team player.
Being a real people person, I am enjoyable to be around. I have the combination of tenacity, analytical abilities, and good communications skills i have been told is truly unique. The customers responded well to these qualities and the corporate team appreciated my spirit and ability to get the job done.
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