Computer Programmer Data Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Seasoned programming professional well-versed in working on applications, forms and databases. Expertise includes COBOL, VBA and HTML development tools. Team-oriented and hardworking with good verbal and written communication skills.

  • Data visualizations
  • Usability understanding
  • COBOL, VBA, HTML proficiency
  • Agile methodology
  • Microsoft Office expertise
  • Troubleshooting
  • Report delivery
  • Data analysis
  • Conceptual thinking
  • Bug tracking
  • Excellent problem-solving abilities
  • Audiovisual production and editing
  • Problem resolution
Work History
03/2009 to 11/2019 Computer Programmer/Data Analyst Penn State University | University Park, PA,
  • Created databases, data entry systems, web forms and other applications for diverse uses.
  • Maintained existing applications and designed and delivered new applications.
  • Wrote highly maintainable, solid code in [Language] for [Software] system that formed core framework and has won consistent praise from subsequent developers since initial version.
  • Developed [Type] programs using programming languages such as [Type] and [Type] .
  • Designed and developed [Type] and analytical data structures.
  • Built databases and table structures following [Type] architecture methodology for web applications.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Collaborated with product management to design, build and test systems.
  • Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing.
  • Provided computer programming subject matter expertise to project team members.
  • Developed code fixes and enhancements for inclusion in future code releases and patches.
  • Designed intuitive graphical user interfaces using knowledge of serial communications and database design to improve user experience.
  • Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
  • Debugged and modified [Type] software components.
  • Compiled data for use in project reports and statistical analyses.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Worked closely with clients to establish problem specifications and system designs.
  • Prepared technical documentation and generated reports.
  • Analyzed and designed relational databases using [Software] .
  • Updated documentation with project deviations to capture changes.
  • Designed [Type] application components.
  • Wrote [Software] applications in [Type] architecture for [Industry] industry.
10/2002 to 06/2008 Warehouse Manager Bloom Energy | Los Angeles, CA,
  • Met warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Negotiated with [Number] different freight companies and received annual contracts resulting in cost savings of [Number] %.
  • Conducted research to address shipping errors and packaging mistakes.
  • Performed freight processing functions, assisting associates with irregularities in [Type] freight.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization or improve process efficiency.
  • Managed scheduling and task delegation for [Number] -member warehouse team.
  • Conducted inventory audits with [Number] % accuracy following company procedures.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Managed over $ [Number] in inventory and [Number] employees in [Number] square-foot warehouse for [Type] of company.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Provided updates on critical shipments to corporate departments and customers.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Reduced waste by [Number] % with staff supervision and using first-in first-out method.
  • Onboarded, trained and supervised [Number] -person warehouse staff with strong record of meeting schedule and performance goals.
01/1998 to 06/2001 Shift Supervisor Quad/Graphics, Inc. | Westampton, NJ,
  • Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Worked with team members to improve performance and implement training updates.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted [Timeframe] inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and [Skill] talents.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
03/1997 to 09/2001 Custodial Staff State Of North Dakota | Fargo, ND,
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder.
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Completed deep cleaning tasks such as buffing and polishing floors each [Timeframe] .
  • Protected and maintained carpets with regular steam cleaning and shampooing.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed maintenance and minor repairs on [Type] and [Type] equipment.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
Expected in High School Diploma | T. R. Proctor High School, Utica, NY, GPA:
  • Member of Jazz Band
  • Coursework in AP Physics and Music
Additional Information

Studied and practiced music as a multi instrumentalist for over twenty years and have experience in Live Audio and Studio Engineering and Programming

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Resume Overview

School Attended
  • T. R. Proctor High School
Job Titles Held:
  • Computer Programmer/Data Analyst
  • Warehouse Manager
  • Shift Supervisor
  • Custodial Staff
  • High School Diploma

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