Experienced Information Technology Manager with diverse industry experience in healthcare,. Professional expertise includes systems administration, systems applications, disaster recovery planning and information protection analysis.
Hands on Supervisor of Computer Operations department. Responsible for system security, application security, purchasing, multiple LPAR IBM Power Series administration, Active Directory administration, IBM Power Series and IBM TSM backup tape rotation, disaster recovery. Also responsible for secure file transmission of health care files from multiple vendors and trading partners, including CMS.
PC support for two Massachusetts sites. Managed Windows 2003, 2000 servers, Microsoft Exchange 5.5. Creating new network login and email addresses. Managed backups, voicemail system, phone system and punch downs.
helpdesk support for employees and vendors via remote management or deskside visit. manage Microsoft Active Directory creating user accounts, shares, and printer objects. Upgrade Windows 2000 servers to Windows 2003 server.
Worked on installations for the Massachusetts Trial Courts setting up and configuring computers and network printers, worked on the tech bench fixing laptops and printers, and as the on-site technician at the Massachusetts Division of Employment and Training. Supporting 6 floors of computers and printers, installing, configuring, and imaging.
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