Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques.
Customer service-oriented and committed to resolving problems for customers quickly and accurately to reduce downtime and increase productivity.
Have preformed service calls to homes and worked with customers on site often without foreknowledge of the real problem.
Set up, tested and configured networks, desktops, laptops and printers.
Resolved technical issues for clients in person, on the phone and through e-mail.
Installed motherboards, processors, RAM and graphics cards.
Performed diagnostic tests and repaired malfunctioning hardware and software.
Sold subscription based membership cards to every customer with a 30% success rate.
Manned register and assisted with customer service based problems.
Continuing student expected graduation date August 2014
Estimated completion date summer 2013
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