Compression, Coating, Encapsulation Resume Example Raising Cane's

COMPRESSION, COATING, ENCAPSULATION

Summary

High-energy Pharmaceutical operator bringing leadership skills and pharmaceutical knowledge developed over a 23]-year career. Proficient in conducting inspections, monitoring machinery and promoting efficient production. Clear communicator with decisive and well-organized nature.

Skills

Quality assurance controls
Process improvement strategies
Technical proficiency
Safety testing

Productivity improvement specialist
Sterilization techniques
Troubleshooting skills

Experience

09/2018 to Current

Compression, Coating, EncapsulationRaising Cane's － Granbury , TX

Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Liaised with project managers to evaluate project scope and define milestones and deadlines.
Performed regular preventative maintenance on machinery and mechanical equipment to maintained continued operation and operator safety.
Improved processes by identifying slow-downs and collaborating with [to resolve.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Achieved safety standards by maximizing prevention and reducing accidents .
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Assessed, optimized and elevated operations to target current and expected demands.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Analyzed machine error messages and diagnostic test results to identify faults.
Calibrated equipment for optimal use and to obtain accurate diagnostic results.
Engaged in troubleshooting of machinery malfunctions through use of testing instruments and observation of defective equipment, listening and visually analyzing for sources of problems.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

09/2003 to 01/2018

Pharmaceutical Production LeadSandoz Pharmaceutical － City , STATE

Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
Interpreted, understood and communicated information on job tickets, configured production operations to meet specifications and prioritized job tickets by due date.
Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
Trained, mentored and inspired [Number] line workers in safe operation of assembly line equipment and mastered and modeled diverse production operations to support team.
Maintained production rates by applying technical and electrical expertise to produce each piece.
Worked closely with supervisors and designers to understand and meet production specifications.
Measured voltages and adjusted setups to increase equipment longevity.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.

09/2014 to 09/2017

Customer Service CashierCitron Associates － City , STATE

Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisorfor quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Greeted customers and responded to informational requests.
Properly verified customer identification for alcohol or tobacco purchases.
Processed returned items in accordance with store policy.
Stayed up to date on current item discounts to support promotions.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Resolved issues with cash registers, card scanners and printers.
Distributed new merchandise efficiently to different departments.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Answered phone calls to assist customers with questions and [Type] orders.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Collected merchandise from store and searched back-end locations for customer purchases.
Filled beverages and delivered food to customers by [Action].
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Helped customer locate and select appropriate merchandise throughout store.
Trained new team members in cash register operation, stock procedures and customer service.
Increased sales [Number]% by suggesting specific purchases to customers.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Prepared food, including [Type], [Type] and [Type] items.
Operated cash register, collected payments and provided accurate change.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answered questions and offered product advice.
Scanned items quickly to keep lines moving and reduce overall wait time.
Learned roles of other departments to provide coverage and keep store operational.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Arranged updated promotional displays every [Timeframe].
Restocked [Location] with silverware, straws, napkins and condiments.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
Assisted with purchases, locating items and signing up for rewards programs.
Counted product stock to maintain inventory records.
Operated [Type] equipment to lift and transport stock.
Processed customer payments quickly and returned exact change and receipts.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Promoted specific item options to drive sales and achieve add-on purchases.
Welcomed customers, offering assistance to help find necessary store items.
Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
Monitored sales events, added new merchandise and rang up purchases.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.

09/1992 to 09/2001

Inspector for Sewing Factory Wrangler International － City , STATE

Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
Customized standardized pieces to meet individual customer demands.

Education and Training

Some College (No Degree): Computer And Information SciencesWilson College － City, State

06/1985

High School DiplomaRalph L Fike HS － City, State

Resume Overview

School Attended

Wilson College
Ralph L Fike HS

Job Titles Held:

Compression, Coating, Encapsulation
Pharmaceutical Production Lead
Customer Service Cashier
Inspector for Sewing Factory

Degrees

Some College (No Degree) : Computer And Information Sciences
High School Diploma

Compression, Coating, Encapsulation Resume Example

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