Versatile and innovative compliance professional with over 8 years experience in the financial services sector; specialising in banking, complaint investigations and regulatory compliance. An analytical thinker who enjoys problem solving and passionate about ensuring organisational standards are met. Gaining experience in delivering measurable improvements and changes across organisations has adapted my nature to suit a variety of roles.
The Personal Independence team are part of Quality and Risk Management, responsible for monitoring the firm and its individuals' compliance with the firm's professional risk management and quality control policies, procedures and guidance. Furthermore, the team work with the wider Quality and Risk community and across the KPMG network to exchange knowledge, develop and improve processes and procedures in response to emerging regulatory, business and other requirements.
The Financial Ombudsman Service is the UK's official organisation set up by parliament to resolve financial disputes between individuals and business'.
Working as part of the retail banking for a multinational investment bank and financial services company headquartered in London. Assisted a wide range of clients with their day-to-day banking and provided the right information to assist clients with their financial decisions.
International Compliance Association (ICA)
Reference available on request
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