LiveCareer-Resume

Community Volunteer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with members, guests, management and staff through quality of service and positive personal interaction. Offering over 30 years of exceptional hospitality experience, hosting and planning. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Skills
  • Extensive hospitality background and skills
  • Extensive customer service background and skills
  • Exceptional interpersonal skills
  • Works well under pressure, organized
  • Gracious, outgoing, friendly, respectful, professional
  • Exceptional written and oral communication skills
  • Exceptional training in etiquette and deportment
  • Mature, professional attitude and appearance
  • Self-motivated, with ability to set priorities in changing environment
  • Extensive experience in event planning, attention to detail
  • Dedication to client, patron, member service and confidentiality
  • Pleasant telephone skills, Reservations and taking of To Go orders
  • Working as team member for ultimate client experience
Work History
01/1990 to Current
Community Volunteer Various Organizations City, STATE,
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Solicited contributions and participation from local businesses to promote and improve community events and activities.
  • Created relationships with businesses, community leaders and citizens through events to promote [Name of organization] and add new donors and volunteers.
  • Educated residents and families about available services and resources.
  • Operated computers and portable radios during special programs.
  • Wrote and distributed news releases.
04/2019 to 02/2020
Restaurant Server/Hostess Charlie's City, STATE,
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
09/1995 to 08/2018
Medical Office Manager and Billing Coder George H. Kakaska, MD City, STATE,
  • Welcomed patients to office, treating them as family not as a unit or number
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance, policies and procedures.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using medical (Lytec) software.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Performed billing, collection and reporting functions for office.
Education
Expected in 02/2020
TABC Certification:
Texas Restaurant Association - TABC To Go - ,
GPA:
Expected in 05/2019
Texas Food Handling And Safety Certification:
Texas Food Handlers Training - ,
GPA:
Expected in 07/2018
Certified Medical Coder: Re-certification
Practice Management Institute - Plano,
GPA:
Expected in 1998
Certified Medical Office Manager: Medical Management
Practice Management Institute - Dallas, TX,
GPA:
Expected in
High School Diploma:
Highland Park High School - Dallas, TX
GPA:

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Resume Overview

School Attended

  • Texas Restaurant Association - TABC To Go
  • Texas Food Handlers Training
  • Practice Management Institute
  • Practice Management Institute
  • Highland Park High School

Job Titles Held:

  • Community Volunteer
  • Restaurant Server/Hostess
  • Medical Office Manager and Billing Coder

Degrees

  • TABC Certification
  • Texas Food Handling And Safety Certification
  • Certified Medical Coder
  • Certified Medical Office Manager
  • High School Diploma

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