Certified Apartment Manager with extensive experience in efficiently managing residential communities of up to 600 units. In-depth experience of all aspects of daily operations of property management including finance and budgeting, asset management and maintenance, marketing and leasing, developing strong resident retention relationships, staff supervision and development and ensuring compliance with all applicable policies and regulations.
COMMERCIAL/HI-RISE/lEASE UP EXPERTISE
COMPETITIVE GOAL SETTING
LRO, BLUE MOON
VAULTWARE, LEVEL ONE LEAD2LEASE, KEYTRAC CONCUR, SAFERENT, AUM
▪ Management of all aspects of portfolios; Conventional, distressed, renovations, new contruction, mid-rise & high-rise
▪ Motivate, coach and train on site teams by implementing core values, company policies and standards and ensuring compliance thru follow-up
▪ Cultivate and sustain resident relationships by providing an exceptional customer experience.
▪ Prepare capital, residential & retail budgets. Prepare & analyze monthly variances to determine inefficient practices and opportunity to grow revenue and lower expenses.
▪ Manage a wide range of marketing programs that promote attraction to property and resident retention; including promotional materials, website content and on site activities. Track results to ensure activity enhances revenue stream or promotes good will.
▪ Maintain asset preservation to ensure community is maintained to prescribed appearance and safety standards.
▪ Due Diligence experience representing company interest in potential properties.
▪ Prepared market surveys to enable management to determine proper strategies related to growth and retention.
▪ Responsible for vendor relationships regarding property upkeep, ensuring excellent workmanship & preparing contracts for capitol projects
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