Supervising community manager with extensive experience in community association management, community development and extraordinary customer service. Proficiencies include governance, timely conflict resolution and performing all related leadership duties. Action-oriented with a strong ability to communicate effectively with technology, executives, and business audiences. Looking to join a growing organization as part of their Executive team.
Risk management, attention to detail
Training and education
Interpersonal finesse, communicative, articulate
Multi-task, establish priorities, meet deadlines
Finance and budget development
CC&Rs, Rules and Regulations compliance
Proficient with architectural design review
Community Manager07/2012 to CurrentThe Howard Hughes Corporation/Summerlin Association ManagementLas Vegas, NV
Administer the daily operations of The Ridges and The Summit Community Associations.
Orchestrated the highly anticipated launch of The Summit Community Association.
Oversee association finances, records, minutes, design review, governing document compliance.
Monitor gatehouse access control systems, security and fitness facility personnel and operations.
Assist with formulation and development of community association policies, resolutions and projects.
Control correspondence between board members, owners, residents and service providers.
Consult with master developer to improve future community associations and projects.
Provisional Community Manager06/2011 to 07/2012The Masters Association ManagementLas Vegas, NV
Managed seven community associations, single family homes and condominiums (1,100 units).
Compliance inspections, written correspondence, design review, filing, and record keeping.
Reviewed financials for operating, reserves, certificate of deposits and money market accounts.
High volume of communication between board members, owners, residents and service providers.
Compliance Representative10/2007 to 06/2011The Howard Hughes Corporation/Summerlin Association ManagementLas Vegas, NV
Managed association compliance for more than 7,000 homes.
Customer service assistance to all owners, residents, property managers, builders and service providers.
High level of phone and e-mail correspondence.
Organized records, documents and filing.
Education and Training
Supervising Community Manager: Community Manager 2015Nevada Real Estate Division Las Vegas, NV, United StatesCommunity Manager Certifications: CAM.7538-SUPR, CMCA, AMS, PCAM
Bachelor of Arts: Communication Studies2003University of Nevada, Las VegasLas Vegas, NV, United States