Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning.
experience in managing/leasing multi-family properties, computer literate, ability to communicate effectively via both verbal and written communication skills, safety conscious, and preference for detail work, ability to work well under pressure, organizational skills, self-motivation and self-direction, ability to work with/without direct supervision and the ability to become a team leader.
Partner well with peers, supervisor, and corporate office support team.
Responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program.
Responsible for weekly/monthly reports to include collecting and posting of rents, with additional responsibility to assist the Community Manager with the coordination of day-to-day activities of managing the community in accordance with the established standards.Responsible for the collection of past due rents each month, including late rent letters, eviction filing and placing accounts for collection. Assist in office administrative needs including general filing, reviewing and maintaining lease files according to policy and computer records. Identify and strive to meet the resident's needs. Marketing: Respond effectively to telephone inquiries to generate prospective resident visits to the property. Maintain a call to show ratio of at least 65%. Show and demonstrate apartments, utilizing relationship skills to demonstrate market ready product and availability to close prospects. Maintain a deposit to show ratio of at least 50%. Follow-up with prospective residents. Monitor telephone and walk-in traffic at property via welcome cards and traffic log. Enter into the software system daily. Walk model tour route and open models daily to ensure quality presentation and if necessary sparkle clean vacant show units. Visit competitors quarterly. Responsible for completing the market survey weekly. Assist with outreach marketing by visiting and connecting with local businesses. Update and maintain social media accounts, including but not limited to, Facebook and Instagram. Manage and optimize the property's online reputation. Lease Administration: Obtain lease information and complete lease applications.Conduct required screening and reference checks on prospects.Ensure accuracy and completeness of all lease files. Conduct move-in inspections with new residents.
Generated invoices upon receipt of billing information and tracked collection progress. Established a QuickBooks accounting system to reflect accurate financial records. Reconciled company bank, credit card and line of credit accounts. Introduced new and efficient accounting, financial and operational systems.Tracked financial progress by creating quarterly and yearly balance sheets. Processed accounts payable for employees. Processed accounts payable for employees. Streamlined daily reporting information entry for efficient record keeping purposes. Streamlined bookkeeping procedures to increase efficiency and productivity. Entered financial data into the company accounting database to be verified and reconciled. Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time. Developed monthly, quarterly and annual profit and loss statements and balance sheets.Communicated with customers to identify and resolve outstanding payments. Managed and responded to all correspondence and inquiries from customers and vendors. Analyzed monthly balance sheet accounts for corporate reporting. Modified a comprehensive financial reporting package to reflect growing organizational complexity. Collected and reported monthly expense variances and explanations. Generated financial statements and facilitated account closing procedures each month. Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping. Supervised and coordinated assigned audits promptly and professionally. Maintained fixed asset module and calculate and record monthly depreciation expense. Worked with managers to develop annual expense plan goals.
Manage the church calendar and update regularly with church events, new series, conferences. Manage the calendar and emailing of the Lead Pastor. Scheduled all lead pastors meetings, coaching calls, counseling sessions. Assist with staff members in all areas needed for their individual departments. Assist with scheduling for Sunday volunteers. Clerical duties - answered phones, sent out weekly emails to all members with church series updates and events, respond to emails from people outside of the church looking or just general questions, Faxing, Scanning, Copying documents needed for the week or for Sunday. Managed the inventory of office supplies as well as items for events and Sunday. Ordered any supplies needed. Give feedback weekly during a service run thru with the message. Participate in, Lead, and take notes during all staff meetings. Count and deposit Sunday offering to the bank. Participate in weekly staff prayer meetings for the church and the city and each other. Monthly coding of church and staff receipts for the credit cards. Be the gatekeeper to the Lead Pastor, his family, the church, and his calendar.
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