15 years of Customer Service experience
Answering phones, customer service, billing, posting rent payments, AR/AP, hold Community meetings, evictions, deliver notices and assure Community Standards are being upheld.
Entered and processed all Applications, set up and held interviews, screened applicants references and background, selected employees to be sent to Job orders, correspondence with Clients and Employees, assisted in accomplishing the goals and objectives of the office by exercising multi-tasking, decision making and problem solving skills, Inside Sales, maintain Client and Employee relations, supervise and assist up to 100 Express Associates, assist in preparing payroll to be electronically submitted to Headquarters
Prior to being hired on permanently, I worked for Express Employment as a Temp Worker. My temp assignments were at Labinal Inc a Hawker Beechcraft Contractor as a wire cutter and Zepick Cardiology as a Receptionist.
Take rent payments, post rent payments, deliver notices, customer service, answering phones, enforce Community Rules and showing and renting homes.
Customer Service, answering phones, prepare deposits, make deposits, take rent payments and post rent payments, screen potential applicants to be considered as future Residents, enforce Apartment rules and regulations, Sec8 and HUD compliance, AR/AP and oversee maintenance department.
Check guests in and out of the computer, make reservations, answering phones, customer service, oversee Front Desk Staff and Housekeeping Staff, attend Franchise meetings, cash handling and credit card processing and assuring guests are comfortable in their rooms.
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