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Community Enhancer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Office Administrator/Office Manager offering 18 years of successful experience with strong management credentials. A motivating leader with a history of managing teams. Strong organization skills, prioritize workload and remain focus on the immediate task, overall attention to detail, high level of discretion and confidentiality. Articulate speaker, at ease in both one one one and group settings, capable, effective writer. Poised polished, dedicated and motivated achiever. Self-starter.

Skills
  • Planning events
  • Human resources best practices
  • CRM and office management software
  • Public relations
  • Organizing meetings
  • Expert in Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
  • Travel coordination
  • Office supply management
Experience
Community Enhancer, 08/2018 to Current
Mccarthy Building Companies, Inc. Sulphur Springs, TX,
  • Coordinated maintenance and repair requests with the general contractor and sub-contractors for bid proposals.
  • Inspected grounds, facilities, and equipment to determine repair and maintenance needs.
  • Compiled and conveyed all operational and financial data to regional manager.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Recommended clarifications and changes in program policies to the director of property management.
  • Coordinated renovation improvements in compliance with county agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
  • Developed strong, professional relationships with contractors and residents by initiating collaboration and delivering exemplary service and engagement.
  • Negotiated with outside contractors to obtain reasonable fees for contracted and subcontracted work.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
Office Administrator, 06/2001 to 02/2003
Bethany Christian Services Paw Paw, MI,
  • Backed up the human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals, and airfare for staff traveling to domestic and international locations.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Worked with vendors to obtain quotes, negotiate contracts and handle numerous shipments per week.
  • Processed financial documents including contracts, expense reports, and invoices.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Replenished office supplies when inventory became low and placed new orders for restocking.
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
  • Promoted efficient and open communication by preparing a collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
Regional Office Manager, 05/1999 to 06/2001
Archcare Tarrytown, NY,
  • Represented company at industry trade shows, strengthening ties with current customers and developing professional relationships with new prospects.
  • Led technical and commercial communications and negotiations with customers within assigned territories.
  • Attained and articulated expert knowledge of the company's products and solutions toward mutual success and partnership between buyer and seller.
  • Supported CEO by maintaining project timelines and monitoring actual costs versus as-sold budgets.
  • Processed payroll, electronic deposits, and employee pay adjustments.
  • Track all income and expenses for the business.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals, and airfare for staff traveling to domestic and international locations.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Managed building access and supplied key cards to employees and visitors.
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
  • Served as a central point of contact for all outside vendors needing to gain access to the building.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Tracked office stock and maintained inventory in a neat and organized fashion.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Facilitated working relationships with co-tenants and building management.
  • Answered phone calls daily and pleasantly welcomed visitors to the office.
Regional Administrator, 11/1992 to 05/1999
ESRI City, STATE,
  • Outlined, implemented and maintained personnel-related policies and procedures.
  • Monitored and evaluated the performance of employees.
  • Managed staff members and customer service technical support.
  • Collaborated with various departments to support and establish programs, lessons, and activities.
Education and Training
Bachelor of Arts: Business Administration, Expected in 06/1985
to
Our Lady of The Lake University - San Antonio, TX
GPA:

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85Good

Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Our Lady of The Lake University
Job Titles Held:
  • Community Enhancer
  • Office Administrator
  • Regional Office Manager
  • Regional Administrator
Degrees
  • Bachelor of Arts

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