In managed care setting, completed initial health risk assessments for members in all lines of business and advocated for those members that were identified as high risk. Connected members to case management services and assisted members with understanding and navigating their health care benefits. Acted as liaison between member and case manager in field setting. Assisted members with identifying and eliminating barriers to access to health care needs. Identified social deterrents and connected members with needed community resources to assist with food, clothing, transportation, utilities, housing.
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