Caring professional with excellent work ethic and communication skills. Over 10 years experience working with individuals and families dealing with disabilities and related challenges.Strong ability to establish rapport with clients, family and staff.
Volunteer and program coordinator for ARC of Anchorage Camp Aurora for d/Deaf and HH youth.
Awarded Community Volunteer of the year 2000-2003 Anchorage AK and 2003 and 2004 Glendale AZ
Developed Community Outreach Program for seniors with disabilities in Glendale AZ
Organized fund drives for children with disabilities in AK, AZ and WI
Organized community awareness programs for d/Deaf and children with Autism Madison, WI
Volunteer for Red Cross and Children's Special Olympics
Relayed calls in high volume call center for TTY users and Internet calls for d/Deaf, hard of hearing, speech impaired and visually impaired clients. Trained new employees and implemented strategies for improved training techniques. Maintained federal confidentiality standards. Awarded employee of the month several months during employment. Specialized ability to relay calls for extreme speech impairments. Ability to diffuse volatile situations and assist other CA's with verbally abusive and prank callers. Taught volunteer American Sign Language workshops for employees and management.
Recruited and interviewed applicants. Improved employee moral and productivity through the use of monthly development meetings, innovative incentive programs and challenges and by encouraging employees to become involved in community outreach programs. Maintained State and Federal credentials and certifications. Responsible for back-ground checks and employee standards. Conducted intake meetings and matched caregivers to clients. On call 24/7 for relief and emergency situations. Provided support to families of clients experiencing phases of dementia, terminal illness and other health issues. Accompanied family members and clients to medical appointments, personal errands and assisted with navigating all matters involving health care including social services. Developed community outreach programs to increase awareness and client base. Served on several community boards and volunteer programs.
Promoted language development skills through reading and storytelling.Applied positive reinforcement methods to redirect negative behaviors. Developed and conducted small group and individual classroom activities based on differentiated learning needs.Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support. Organized community field trips to transit stations, grocery stores, retail stores and other such places to promote life skills.Helped prepare daily lesson plans for activities and lessons.Encouraged students to be understanding of and helpful to others.Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.Supported students in developing strategies for individual needs and classroom group dynamics.Wrote daily and weekly lesson plans.Implemented history and social studies programs to encourage student participation. Administered daily individual hygiene needs including bathing and restroom needs. Created special school events to help mainstream students learn compassion and understanding of special needs students. Interpreted for d/Deaf students at all school functions and after school programs. Accompanied small groups to other classes such as gym, science and PE.
Supervised staff and volunteers in live-in environment for deaf and hard of hearing children. Responsible for interpreting all events, school functions and meetings as well as after school activities and personal needs. Maintained household budget and all other accounting, and client data input. Responsible for maintaining State and Federal Program requirements. Responsible for all meals, housekeeping, staff schedules, events coordinating, school meetings, homework and other daily needs. Created individualized programs for children to help meet personal goals. Developed group activities designed to teach life skills. Mediated meetings with families and social workers, teachers, coaches and medical professionals. Directed staff and other employees in support techniques and methods to increase awareness and comfort for the families.
Personal interpreter for children experiencing varied degrees of hearing loss. Responsible for interpreting and development of IEP goals, Speech therapy and parent-teacher conferences. Responsible for interpreting all events related to school activities. Also hired as a free lance interpreter for community and personal events. Facilitated and assisted families to meet personal and social goals.
Developed and taught adult education classes for American Sign Language 1 and 2. Created classroom exams, exercises, and awareness of deaf culture and language.
Studied criminal justice and psychology with an emphasis on adolescent behavior.
Studied advanced criminal justice and psychology courses. Internships included Madison School District ( Alternative Middle School Program for students with disabilities and special needs ); Youth Rehabilitation Support System and Wisconsin Women's Correctional Facility. Course work emphasis directed toward adolescent behavior and deviant behavior along with rehabilitation and correctional programs.
Studies focused on adolescent and behavioral psychology as well as rehabilitation and community awareness. Internships involving work within the prison system as well as juvenile correction facilities, group homes and social work.
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