Strategic public relations specialist with 5+ years of experience marketing and customer relations obtained from positions in social media marketing, accounts management, and event planning. Perceptive, energetic, and resourceful. Excellent inter-personal, phone, and digital communication skills.
Event Planning, organizing summer camps, marketing events, parent meetings, and promotional ceremonies.
Marketing, such as the SMS Marketing Project, newsletters, flier creations, and public demonstrations.
Customer relations, keeping in close contact with the parents of 150+ kids through phone calls, meetings, and e-mails.
Accounts Management: Signed up, renewed, and canceled members. Personally charged with customer satisfaction and tracking bounced accounts. Increased accounts and member satisfaction by listening, negotiating, and follow-through. Marketing Director, performed competitive and S.W.O.T. analysis. Created social media presence by publishing a Facebook page, website, and email. Directed ground based marketing strategies through fliers, word of mouth, mail marketing, and special offers.
Marketing Director, performed competitive and S.W.O.T. analysis. Created social media presence by publishing a Facebook page, website, and email. Directed ground based marketing strategies through fliers, word of mouth, mail marketing, and special offers.
Began as floor associate, then progressed to layaway specialist, and official "Team Leader". Worked to improve sales through customer satisfaction, and improve productivity through employee satisfaction.
Town representative for all events scheduled at Ted Williams Camp. Events included the annual "Cranberry Trifest" triathlon, the Lakeville haunted house, as well as weddings and smaller events.
Original duties included building upkeep and grounds maintenance, but progressed to event scheduling, customer relations, town interest representation, and legal observation.
Advanced coursework in public relations, interpersonal communication, speech and rhetoric, journalism, event planning, and marketing.
Participated in a semester-long event planning internship, planning and hosting BSU's 2011 video showcase awards.
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