- Ability to lead the team - Large basic of public relations. - Hard Worker and supervisory skills - Excellent Communication and Strong Organization Ability - Team Working and Able to Work under Pressure - The ability to interact with different nationalities, cultures and accent - High level of following up and monitoring on all the team - Arranging a training session and ability to teach the Staff - Handling Multi tasks at the same time Technical Skills: - Opera System "PMS Version 5" - Lotus Notes. - Microsoft Office (Word, Excel, PowerPoint) - Most of the Internet Applications Tools (Browsing and Microsoft Outlook). - The ability to configure and program the guest's phone sets through the network system and communication manager. - Well trained and experienced in the PRI Services. - Full Experience in the Communication Manager System to handle all the technical Issues, Site Administration System, Avaya System and programs as well as The AEI options. - Create a new option in the system to achieve the minimum cost for the calls. - How to handle and connect the Media Gateways. - The ability to do the necessary patching through the IDF Rooms in all the floors (Switch & Patch Panels). - Experienced in configuring the new installation for the Fax and Telephone lines. - Installing and handling the Conference devices during the Conferences and Create the DIDs Lines.
Faculty of Arts Al Menoufia University (Bachelor's Degree) - Department German - Year of graduation: 2002
Waiter, Training, Analogue, Answering, Avaya, Cellular, Etiquette, Hr, Managerial, Telephone, Testing, Voice, Voice Mail, Front Desk, Marketing, Of Sales, Pbx, Receptionist, Sales, Aspect, Excel, Ipad, Lotus Notes, Microsoft Office, Microsoft Outlook, Ms Office, Opera, Outlook, Payment Card Industry, Pci, Powerpoint, Presentation Skills, Problem Resolution, Public Relations, Word
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